GPU usage randomly drop to 0%

[Noir_68]

So, i just get this GT710 2GB DDR3 to temporary replace my dead R7 240, when i test it on seller house it run without any hitch, and i even stress test it for like 30 minutes without any problem. But when i install it on my pc, the GPU Utilization love to randomly drop to 0% mostly when i watch video on Youtube, or locally, and annoyingly when i edit videos, but it happen couple times when play games too!. GPU temp is not a problem since it averaging at 45°C and max at 52-53°C. and last night the GPU just decided to disconnect from my pc and i need to restart my pc to make my PC recognize my GPU (not a force restart)

 

When it randomly drop utilization, it have this error on Windows Event Viewers

 

and sometime this

 

here's the sudden drop to 0% Utilization on Task Manager

 

Anyone know what the causes are and how to fix it?? yeah it just temporary GPU until i maybe replace it with RX570 or 1060 3GB next month, but it really annoying especially when i do some video editing works, it really slows me down!

 

My full pc Specs are:

Processor: I5 3470 @3.4GHz

GPU: GT710 2GB DDR3

RAM: 8GB DDR3 @1600MHz

PSU: Cooler Master MWE450

OS: Windows 10 64bit 22H2 Build 19045

Monitor (if this needed): ViewSonic VA1938wa-LED @1366x768 

[YoungBlade]

First things first, especially since you switched from AMD to Nvidia, did you run DDU in Safe Mode to remove the old AMD drivers?

[Noir_68]

Just now, YoungBlade said:

First things first, especially since you switched from AMD to Nvidia, did you run DDU in Safe Mode to remove the old AMD drivers?

yes, i've DDU it twice on safe mode, and install Nvidia driver

[Levent]

You can clearly see CPU spiking to 100% when your GPU drops to 0% utilization. You got some sort of bottleneck there, card is fine. My bet is on the HDD.

[Noir_68]

1 minute ago, Levent said:

You can clearly see CPU spiking to 100% when your GPU drops to 0% utilization. You got some sort of bottleneck there, card is fine. My bet is on the HDD.

but it never happen when i'm using my R7 240, it just started happening when i switch to this GT710. and i've use RX550 on this system before and it didn't have this issue

[Sawa Takahashi]

Since it's a quite old GPU, the latest driver may not support it fully. It's only a guess, but an older driver may be more appropriate.

[Noir_68]

10 minutes ago, Sawa Takahashi said:

Since it's a quite old GPU, the latest driver may not support it fully. It's only a guess, but an older driver may be more appropriate.

i'll try older driver and see if this issue still happen!

[Sawa Takahashi]

2 minutes ago, Noir_68 said:

i'll try older driver and see if this issue still happen!

I think this link may be usefull : https://www.nvidia.com/download/index.aspx

[manikyath]

both the errors you've screenshotted are unrelated, and surprisingly common in general.

 

but the NDIS warning on the first screenshot might be your issue, if memory serves.

[Bjoolz]

Which GT 710? They made like 5 different versions with either different cores or different RAM configs. 

[PowerThrottle]

Regarding this issue, my knowledge goes in this direction: Firstly, such things can occur in cases of incompatible RAM. Secondly, if you've noticed, at the moment the issue occurs, it seems like your CPU usage spikes to 100%. If your FPS value doesn't drop to 0 directly when the issue happens, we need to consider BD PROCHOT throttling. If you could respond to what I've mentioned, we can continue our conversation.

[Noir_68]

12 hours ago, Bjoolz said:

Which GT 710? They made like 5 different versions with either different cores or different RAM configs. 

it 2GB DDR3 version

[Noir_68]

11 hours ago, PowerThrottle said:

Regarding this issue, my knowledge goes in this direction: Firstly, such things can occur in cases of incompatible RAM. Secondly, if you've noticed, at the moment the issue occurs, it seems like your CPU usage spikes to 100%. If your FPS value doesn't drop to 0 directly when the issue happens, we need to consider BD PROCHOT throttling. If you could respond to what I've mentioned, we can continue our conversation.

i've set my ram to 1600 and 1333 but it still happening, and is BD PROCHOT like CPU Temps? my CPU maxxed out at 60°C when it's full load so i don't think it's the problem. my screen literally freeze for couple minutes (sometimes a minute) when my GPU Usage drop to 0%

[Noir_68]

14 hours ago, manikyath said:

both the errors you've screenshotted are unrelated, and surprisingly common in general.

 

but the NDIS warning on the first screenshot might be your issue, if memory serves.

NDIS thing? isn't it like network stuff? idk if it the cause of my screen froze tho.

[Noir_68]

so, i've tried to use older driver and test it since last night, but it still drop to 0% sometimes, idk what causes it. 

[Bjoolz]

7 hours ago, Noir_68 said:

so, i've tried to use older driver and test it since last night, but it still drop to 0% sometimes, idk what causes it. 

Your GPU is no longer supported by drivers, this is the latest one they dropped for it. This driver doesn't show up in the driver search. It was mainly released to fix security vulnerabilities, but worth a shot. 

[PowerThrottle]

Could you please use the LatencyMon tool to look into the cause of the latency?

[PowerThrottle]

7 hours ago, Noir_68 said:

i've set my ram to 1600 and 1333 but it still happening, and is BD PROCHOT like CPU Temps? my CPU maxxed out at 60°C when it's full load so i don't think it's the problem. my screen literally freeze for couple minutes (sometimes a minute) when my GPU Usage drop to 0%

By the way, BD PROCHOT can also occur at low temperatures. However, it wouldn't cause such a significant interruption. It's probably related to a hardware issue with the system, but let's still check using LatencyMon.

[Noir_68]

39 minutes ago, Bjoolz said:

Your GPU is no longer supported by drivers, this is the latest one they dropped for it. This driver doesn't show up in the driver search. It was mainly released to fix security vulnerabilities, but worth a shot. 

ah okay, i'll try to use this driver

[Noir_68]

33 minutes ago, PowerThrottle said:

By the way, BD PROCHOT can also occur at low temperatures. However, it wouldn't cause such a significant interruption. It's probably related to a hardware issue with the system, but let's still check using LatencyMon.

okay, i'll try to check it with latencymon

[Noir_68]

57 minutes ago, PowerThrottle said:

By the way, BD PROCHOT can also occur at low temperatures. However, it wouldn't cause such a significant interruption. It's probably related to a hardware issue with the system, but let's still check using LatencyMon.

it look like that on LatencyMon, idk what should i look at

[PowerThrottle]

35 minutes ago, Noir_68 said:

it look like that on LatencyMon, idk what should i look at

Check LatencyMon while you're in-game. It won't show much when idle.

[Noir_68]

26 minutes ago, PowerThrottle said:

Check LatencyMon while you're in-game. It won't show much when idle.

This is when i edit video

 

And this is when i play games

[Noir_68]

Update!! my whole pc just freeze and i got this DPC_WATCHDOG_VIOLATION

[Bjoolz]

1 hour ago, Noir_68 said:

Update!! my whole pc just freeze and i got this DPC_WATCHDOG_VIOLATION

Upload the dump file. C:\Windows\Minidump.