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PC Not booting: b2 error code

WardVandale
By WardVandale
in Troubleshooting
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Hi All!

 

I was watching a youtube video when suddenly my PC force restarted with an error (97). After removing the GPU and placing it back, I got the error b2.

When I remove the GPU from my system, I can log in to windows (but I don't have a GUI since i don't have integrated graphics), but every time I reseat the GPU, I keep getting the same error.

 

I also tried putting it in other slots.

My specs:

* Mobo: https://www.asus.com/motherboards-components/motherboards/workstation/ws-x299-sage/

* CPU: Intel I7 9800X

* GPU: Geforce RTX 3090 from Zotac: https://www.zotac.com/us/product/graphics_card/zotac-gaming-geforce-rtx-3090-trinity-oc

* RAM: 128GB DDR4 @ 3200Mhz

* Other PCI Card: https://www.asus.com/be-nl/networking-iot-servers/adapters/all-series/pceac68/

 

Can anybody help me please? I am talking with someone in discord, that thinks that my PCIe rail is dead... if that is the case, what can I do?

 

The day before the crash, I undervolted my GPU to 50%, because I thought it was using too much power, could that have caused the issue?

Please help me, I tried a lot already. Thanks in advance

 

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Posted
5 hours ago, WardVandale said:

Hi All!

 

I was watching a youtube video when suddenly my PC force restarted with an error (97). After removing the GPU and placing it back, I got the error b2.

When I remove the GPU from my system, I can log in to windows (but I don't have a GUI since i don't have integrated graphics), but every time I reseat the GPU, I keep getting the same error.

 

I also tried putting it in other slots.

My specs:

* Mobo: https://www.asus.com/motherboards-components/motherboards/workstation/ws-x299-sage/

* CPU: Intel I7 9800X

* GPU: Geforce RTX 3090 from Zotac: https://www.zotac.com/us/product/graphics_card/zotac-gaming-geforce-rtx-3090-trinity-oc

* RAM: 128GB DDR4 @ 3200Mhz

* Other PCI Card: https://www.asus.com/be-nl/networking-iot-servers/adapters/all-series/pceac68/

 

Can anybody help me please? I am talking with someone in discord, that thinks that my PCIe rail is dead... if that is the case, what can I do?

 

The day before the crash, I undervolted my GPU to 50%, because I thought it was using too much power, could that have caused the issue?

Please help me, I tried a lot already. Thanks in advance

 

Latest bios update?

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3 hours ago, WardVandale said:

I flashed the latest BIOS update to the Motherboard, but still I got the same error

I looked up more details on your error code 97.  Read this very carefully. Like you said the PCI-E rail may be dead as explained in the link by a user. They listed a fix, although it may be difficult to do.

 

Quote "Confirm by disconnect PCIe power cables, card in pcie slot. Card will boot but display error to connect pcie Cables. If pcie rail is dead, mobo will behave as if no GPU, only posting code 97 when card is powered but "power good" signal is not available.

This can be repaired with a wire from PCIe connector to input of pcie shunt. Is possible that if this bridged itself or shorted out components downstream "could" be further damaged."

 

 

 

The other solution would be to try a different graphics card to see if it boots as another user in the link did. Thus you would need to RMA the graphics card. If no second GPU to test, then you may still have to RMA it to verify it is indeed the card. Otherwise, it is the PCI-E rail on your motherboard which would require you to contact ASUS, and RMA that.

 

Quote "Still no luck. I replaced the 3090 with a 970 and it seems to be working well so far. Have you heard back on when you will get a replacement card? What's the RMA timeframe like?" 

 

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9 minutes ago, silencer12 said:

I looked up more details on your error code 97.  Read this very carefully. Like you said the PCI-E rail may be dead as explained in the link by a user. They listed a fix, although it may be difficult to do.

 

Quote "Confirm by disconnect PCIe power cables, card in pcie slot. Card will boot but display error to connect pcie Cables. If pcie rail is dead, mobo will behave as if no GPU, only posting code 97 when card is powered but "power good" signal is not available.

This can be repaired with a wire from PCIe connector to input of pcie shunt. Is possible that if this bridged itself or shorted out components downstream "could" be further damaged."

 

 

 

The other solution would be to try a different graphics card to see if it boots as another user in the link did. Thus you would need to RMA the graphics card. If no second GPU to rest, then you may still have to RMA it to verify it is indeed the card. Otherwise, it is the PCI-E rail on your motherboard which would require you to contact ASUS, and RMA that.

 

Quote "Still no luck. I replaced the 3090 with a 970 and it seems to be working well so far. Have you heard back on when you will get a replacement card? What's the RMA timeframe like?" 

 

 

Either with or without cables in my GPU, I get the error code "b2".

 

I will see if a that wire works, but I don't want to further break any components.

I also don't have a second GPU handy...

Maybe it's best if I take it to a PC repair shop?

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1 minute ago, WardVandale said:

 

Either with or without cables in my GPU, I get the error code "b2".

 

I will see if a that wire works, but I don't want to further break any components.

I also don't have a second GPU handy...

Maybe it's best if I take it to a PC repair shop?

I'd be nervous about doing the wire because I know I would mess up. You can do the PC repair shop. It might be the better option to deduce the GPU or PCI-E rail slot. Atleast they can use a second GPU to test since you do not have one.

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16 minutes ago, silencer12 said:

I'd be nervous about doing the wire because I know I would mess up. You can do the PC repair shop. It might be the better option to deduce the GPU or PCI-E rail slot. Atleast they can use a second GPU to test since you do not have one.

I will do that and come back to you in this post, thank you for your time this far 😄

 

EDIT: Maybe it's the universe telling me to stop gaming OR telling me it's time to buy a mobo and cpu that doesn't cause a bottleneck

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On 8/3/2023 at 8:26 AM, silencer12 said:

I'd be nervous about doing the wire because I know I would mess up. You can do the PC repair shop. It might be the better option to deduce the GPU or PCI-E rail slot. Atleast they can use a second GPU to test since you do not have one.

My friend came over, and he brought his old pc.

 

His GPU boots in my pc and my GPU doesn't in his....

I think my GPU is bricked, what should I do?
* Ask for RMA? (I don't have the receipt since it's a second hand card)

* Buy a BIOS Flash tool for the GPU and try to unbrick it manually?

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2 hours ago, WardVandale said:

My friend came over, and he brought his old pc.

 

His GPU boots in my pc and my GPU doesn't in his....

I think my GPU is bricked, what should I do?
* Ask for RMA? (I don't have the receipt since it's a second hand card)

* Buy a BIOS Flash tool for the GPU and try to unbrick it manually?

Can you contact the seller of the GPU to provide the receipt? You might need to read up on their RMA process to see if the manufacturer requires a receipt on their website. Most manufacturers do.

 

If their was no flashing at all on the GPU or a similar kind of modification... flashing it will not likely help. Perhaps seller could answer that since they had it before you.

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16 hours ago, silencer12 said:

Can you contact the seller of the GPU to provide the receipt? You might need to read up on their RMA process to see if the manufacturer requires a receipt on their website. Most manufacturers do.

 

If their was no flashing at all on the GPU or a similar kind of modification... flashing it will not likely help. Perhaps seller could answer that since they had it before you.

The seller has lost their receipt....

 

I will try to send it to Zotac to fix it and pay full price, if it's possible to fix

 

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Update: I've reached out to Zotac, they are trying to receive an auto-executable that will flash my vBIOS. Apparently it is possible that the vBIOS has the undervolt settings saved there, which is preventing the GPU to get enough power in order to boot properly.

 

When I get this software, I will ask if I could share it, in case others have the same issue

 

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