PC issues following new GPU

[andy666uk]

So a few weeks ago I upgraded my GTX 970 to an RTX 3060ti and it was crashing after around 10 mins in both Assetto Corsa Competizione and also Cyberpunk. I did a bunch of trouble shooting; cleared drivers with DDU and updated, ran a second power cable as the original was a daisy chain cable 8+8, cleared CMOS, flashed latest BIOS, even a fresh windows install. Nothing worked, so I sent it back as faulty.

 

Put my 970 back in and no more crashing. But then I started getting issues on start-up, CPU light on MB and GPU fans trying to turn but stopped, PC won't boot (all the case fans and RGB are on)... needs a hard shut-down and will then pretty much always start OK 2nd time. Restarts will just hang and need a power down with the button.

 

Then I bought a used 3070 (from CeX in UK so 24 month warranty) and I'm having the exact same issues as I did with the 3060ti! crashing in the same games. so maybe the 3060ti wasn't faulty after all.

 

Also still have the start-up issues with the CPU light, if shutdown via the button and restarted the CPU light will come on, then the RAM light will flicker and the CPU light will go out and the PC will start as normal, still crashing in games though.

 

No issues with Internet browsing and video streaming, just gaming and intermittent start-up issues.

 

My MSI B550 Carbon Gaming WiFi motherboard has an 8+4 CPU power socket, my Corsair TX650M PSU only has an 8 PIN cable for the CPU.

 

Rest of the system is...

 

Ryzen 5 3600 (probably the next thing to be upgraded)

MSI GeForce RTX 3070 Gaming X Trio

1TB WB Black m.2

1TB Adata SX8200 m.2

1TB SSD

Cooler Master Hyper 212 cooler

 

Help and advice greatly appreciated! 

[AAVVIronAlex]

Either you got very unlucky with both GPUs or it is a PSU issue (most likely it is).

[mrjason]

You tried updating your BIOS at any point?

 

Your boot issues - I suggest resetting BIOS to factory settings (DO a CMOS Clear) and see what happens upon that boot. 

If you still end up with CPU Light on. Could be PSU, or, Could be a cooked/cooking CPU.

When you put the GPU in, did you knock your cooler at all? 
What kind of cooling solution are you using for the CPU?

 

Try Re-seating memory first with your CMOS reset just to be safe a chip hasent dislodged. 

[Supersonicwolfe]

12 minutes ago, andy666uk said:

So a few weeks ago I upgraded my GTX 970 to an RTX 3060ti and it was crashing after around 10 mins in both Assetto Corsa Competizione and also Cyberpunk. I did a bunch of trouble shooting; cleared drivers with DDU and updated, ran a second power cable as the original was a daisy chain cable 8+8, cleared CMOS, flashed latest BIOS, even a fresh windows install. Nothing worked, so I sent it back as faulty.

 

Put my 970 back in and no more crashing. But then I started getting issues on start-up, CPU light on MB and GPU fans trying to turn but stopped, PC won't boot (all the case fans and RGB are on)... needs a hard shut-down and will then pretty much always start OK 2nd time. Restarts will just hang and need a power down with the button.

 

Then I bought a used 3070 (from CeX in UK so 24 month warranty) and I'm having the exact same issues as I did with the 3060ti! crashing in the same games. so maybe the 3060ti wasn't faulty after all.

 

Also still have the start-up issues with the CPU light, if shutdown via the button and restarted the CPU light will come on, then the RAM light will flicker and the CPU light will go out and the PC will start as normal, still crashing in games though.

 

No issues with Internet browsing and video streaming, just gaming and intermittent start-up issues.

 

My MSI B550 Carbon Gaming WiFi motherboard has an 8+4 CPU power socket, my Corsair TX650M PSU only has an 8 PIN cable for the CPU.

 

Rest of the system is...

 

Ryzen 5 3600 (probably the next thing to be upgraded)

MSI GeForce RTX 3070 Gaming X Trio

1TB WB Black m.2

1TB Adata SX8200 m.2

1TB SSD

Cooler Master Hyper 212 cooler

 

Help and advice greatly appreciated! 

I would try get a new PSU first, since that might be the common denominator of problem at start up and problem in game.

How old is your current PSU? If its 10 years + then maybe it's time

 

ALso you can only plug in 1 8Pin CPU psocket. It's fine (I use a 3600 with a X570board, there is no more CPU EPS power sockets....)

8 pin EPS can power a 5800x3D with no problem

[andy666uk]

8 hours ago, AAVVIronAlex said:

Either you got very unlucky with both GPUs or it is a PSU issue (most likely it is).

Yeah PSU seems to be a likelihood, however I ran Cyberpunk for 20mins yesterday before it crashed and used Hardware Monitor to monitor power draws and the GPU and CPU seemed relatively normal, GPU got to around 233w, I believe my model has a TDP of 240w.

 

Would hate to buy a new PSU and it turn it to be something else

[andy666uk]

8 hours ago, Supersonicwolfe said:

I would try get a new PSU first, since that might be the common denominator of problem at start up and problem in game.

How old is your current PSU? If its 10 years + then maybe it's time

 

ALso you can only plug in 1 8Pin CPU psocket. It's fine (I use a 3600 with a X570board, there is no more CPU EPS power sockets....)

8 pin EPS can power a 5800x3D with no problem

PSU is only 2 years old, I built the system at the beginning of 2021. I've contacted Corsair but not had a response yet.

 

Yeah I did read the extra 4pin is only really for high powered CPUs and overclocking, which I've not done.

[andy666uk]

8 hours ago, mrjason said:

You tried updating your BIOS at any point?

 

Your boot issues - I suggest resetting BIOS to factory settings (DO a CMOS Clear) and see what happens upon that boot. 

If you still end up with CPU Light on. Could be PSU, or, Could be a cooked/cooking CPU.

When you put the GPU in, did you knock your cooler at all? 
What kind of cooling solution are you using for the CPU?

 

Try Re-seating memory first with your CMOS reset just to be safe a chip hasent dislodged. 

Yeah I've updated the BIOS to latest version and cleared CMOS (took battery out too).

 

I don't recall knocking anything, I was very careful. I've taken the RAM out and reseated it.

[andy666uk]

22 hours ago, andy666uk said:

So a few weeks ago I upgraded my GTX 970 to an RTX 3060ti and it was crashing after around 10 mins in both Assetto Corsa Competizione and also Cyberpunk. I did a bunch of trouble shooting; cleared drivers with DDU and updated, ran a second power cable as the original was a daisy chain cable 8+8, cleared CMOS, flashed latest BIOS, even a fresh windows install. Nothing worked, so I sent it back as faulty.

 

Put my 970 back in and no more crashing. But then I started getting issues on start-up, CPU light on MB and GPU fans trying to turn but stopped, PC won't boot (all the case fans and RGB are on)... needs a hard shut-down and will then pretty much always start OK 2nd time. Restarts will just hang and need a power down with the button.

 

Then I bought a used 3070 (from CeX in UK so 24 month warranty) and I'm having the exact same issues as I did with the 3060ti! crashing in the same games. so maybe the 3060ti wasn't faulty after all.

 

Also still have the start-up issues with the CPU light, if shutdown via the button and restarted the CPU light will come on, then the RAM light will flicker and the CPU light will go out and the PC will start as normal, still crashing in games though.

 

No issues with Internet browsing and video streaming, just gaming and intermittent start-up issues.

 

My MSI B550 Carbon Gaming WiFi motherboard has an 8+4 CPU power socket, my Corsair TX650M PSU only has an 8 PIN cable for the CPU.

 

Rest of the system is...

 

Ryzen 5 3600 (probably the next thing to be upgraded)

MSI GeForce RTX 3070 Gaming X Trio

1TB WB Black m.2

1TB Adata SX8200 m.2

1TB SSD

Cooler Master Hyper 212 cooler

 

Help and advice greatly appreciated! 

So my start-up shut down issues seem to be getting worse. I pretty much will always fail to start-up, just sits there with the white CPU light on the EZ Debug with the fans spinning and RGB on. If I shut down with the button and turn on again it'll usually start up just fine (though I'm unsure if the EZ Debug lights always come on a start-up? as the CPU light comes on for a few seconds followed by a brief flash of the DRAM light then the VGA light briefly.)

 

Also when I shut down or restart it'll say it's shutting down/restarting and the monitor will loose signal but then the PC will sit there for 5-10mins with fans and RGB on and then eventually shut down.

 

I thinking either MB or PSU but reluctant to start throwing money at it blindly 

[Supersonicwolfe]

3 hours ago, andy666uk said:

So my start-up shut down issues seem to be getting worse. I pretty much will always fail to start-up, just sits there with the white CPU light on the EZ Debug with the fans spinning and RGB on. If I shut down with the button and turn on again it'll usually start up just fine (though I'm unsure if the EZ Debug lights always come on a start-up? as the CPU light comes on for a few seconds followed by a brief flash of the DRAM light then the VGA light briefly.)

 

Also when I shut down or restart it'll say it's shutting down/restarting and the monitor will loose signal but then the PC will sit there for 5-10mins with fans and RGB on and then eventually shut down.

 

I thinking either MB or PSU but reluctant to start throwing money at it blindly 

Without hardware to test... its impossible to further diagnose.

 

Typically we suspect software before hardware. Given you tried clear CMOS and reinstall Windows, There aren't a lot to suspect. I would suggest to go into Event Viewer > WIndows Logs> System and see if you can figure out what crashed. (filter events downs to Error and Critical, See if you can find source with bugcheck and then google the bugchek error message. If no entry seconds or minites before a Kernel-power message of "previous shut down is unexpected", suspect PSU OPP/OCP tripped)

 

I would try and see if there are any comptuer store can help you swap with known good component to narrow down what went wrong