PC won't boot into OS

[Volta1c]

PC suddenly crashed the other day, since then it won't boot into an OS (BIOS is fine, but will not boot into live USB of Zorin OS, windows recovery USB, or windows installation on SSD or HDD).

I get to see the motherboard manufacturer logo (Asrock), spinning thinking icon very briefly, then it restarts. Then motherboard manufacturer logo again with spinning thinking icon and the words 'Preparing Automatic Repair'.

 

NOTE WHEN BOOTING TO USB:

Zorin OS USB will show a menu asking what you want to do (try the OS, try with safe graphics, try with modern Nvidia drivers) and this screen can be displayed indefinitely. But, when you pick an option the screen will go blank, throw up some linux command line logs for a fraction of a second, then restart.

mce: [Hardware Error]: CPU 1: Machine Check: 0 Bank 0: fea04000000c0135

mce: [Hardware Error]: ISC (maybe TSC?) 0 ADDR 40ae304b6 MISC d0130fff00000000 SYND 151c1b1203 IPID b000000000

mce: [Hardware Error]: PROCESSOR 2:870f10 TIME 1690041999 SOCKET 0 APIC 2 microcode 8701013

mce: [Hardware Error]: CPU 7: Machine Check: 0 Bank 0: dc204000000c0135

mce: [Hardware Error]: ISC (maybe TSC?) 0 ADDR 3fe8f64b6 MISC d0130fff00000000 SYND 151a1b1203 IPID b000000000

mce: [Hardware Error]: PROCESSOR 2:870f10 TIME 1690041999 SOCKET 0 APIC 3 microcode 8701013

 

Windows USB will show a blinking cursor in the top left of the screen for several seconds before getting  Windows logo and thinking indicator, then rebooting after a couple of seconds.

 

 

System specs:

Windos 10 64-bit

ASRock X570 Phantom Gaming 4 WIFI AX (BIOS Version 5.01 which is latest, I updated after encountering the issue)

2 * G Skill Aegis 16GB DDR4 3200 PC4 25600

 AMD Ryzen 5 3rd gen 3600X Matisse (Zen 2)

Rosewill TACHYON 1200

Silicon Power 256GB NVMe M.2 2280 PCIe Gen3x4 TLC SSD

ASRock Radeon RX 6800 Phantom Gaming D 16GB

[Sawa Takahashi]

Two things you can try :

1. Clear the CMOS so the BIOS parameters return to default.

2. Try booting without the Silicon Power SSD. I had a bad experience with faulty drives purchased from Amazon.

Good luck !

[Volta1c]

2 hours ago, Sawa Takahashi said:

Two things you can try :

1. Clear the CMOS so the BIOS parameters return to default.

2. Try booting without the Silicon Power SSD. I had a bad experience with faulty drives purchased from Amazon.

Good luck !

I have cleared the CMOS and booted without the SSD, neither seemed to affect the problem.

[Sawa Takahashi]

According to the error logs of your Linux Boot attempt, I'd say that the processor is at fault somehow. I think it is time to reseat your processor and make sure that it seats perfectly in its socket.

While there, you can also try reseating RAM and the GPU, you never know.

As for deeper testing, I'd try another CPU to see if the issues goes away. Since you are on the AM4 platform, you should have an easy time to find a CPU for testing purposes (any repair shop should be able to lend you one too). Even if you can't find one, you can purchase an r5 5500 for a very low price at the moment (you can make sure you can return it in case your issue isn't solved).

Good luck again

[Volta1c]

5 hours ago, Sawa Takahashi said:

According to the error logs of your Linux Boot attempt, I'd say that the processor is at fault somehow. I think it is time to reseat your processor and make sure that it seats perfectly in its socket.

While there, you can also try reseating RAM and the GPU, you never know.

As for deeper testing, I'd try another CPU to see if the issues goes away. Since you are on the AM4 platform, you should have an easy time to find a CPU for testing purposes (any repair shop should be able to lend you one too). Even if you can't find one, you can purchase an r5 5500 for a very low price at the moment (you can make sure you can return it in case your issue isn't solved).

Good luck again

I've reseated the GPU and RAM (also tried each stick individually) and tried with a different GPU.

I'll see if I can find a repair/parts place that might let me borrow/lend a CPU to test it with

[Volta1c]

I ended up buying a new CPU and that fixed the problem. Thanks for the help!