Microphone issue

[AugustasR]

I have a V-Moda Boompro microphone, and for output, I use my headphones (Mobvoi HP ANC 0022) connected through Bluetooth. The issue is that while my mic is connected, it doesn't work, no sound is being picked up . I tried changing settings in Realtek audio, looked in the device manager, and made changes in the "More sound settings" tab, but to no avail.

 The PC I'm currently using was built a few days ago, and the motherboard that I'm using is Asrock B550M Pro4. I have downloaded the necessary drivers and software. I have Realtek (version 6.0.9468.1), Nahimic, and *Norton 360*.
 Previously, I had the same setup on a gaming laptop with no problems (it was easier, thanks to it having only one analog port for headphones and/or a mic).

[NinJake]

Uninstall Nahimic and try again. Just for troubleshooting. If it works w/o Nahimic then we at least no the issue is somewhere within that software.

[Psittac]

The issue could be a physical one, did you get a 3.5mm splitter?  The boom pro has a TRRS (tip ring ring sleeve) and you need to split it into dual TRS (tip ring sleeve).  The thing being that your laptop knew which spots on the 3.5mm to look at for each thing however your motherboard isn't looking for a 4 pole connection, it's only looking for 3 so chances are it's trying to output sound to your microphone, or rather probably outputting sound to the end of the Vmoda that would typically be plugged into a headphone, or the last option is it's listening to the output section of the plug.  Where ever you're located you can just go to Amazon and search for "3.5mm splitter mic and audio"  The link I provided is for the united states.

[AugustasR]

@Psittac I probably wrote the problem incorrectly(I have now corrected it). The issue is with the mic. While it shows that it is connected it doesn't pick up any sound. Everything is okay with the headphones/output. I also took some screenshots of the sound settings from my laptop.
 

Also, I have uninstalled Nahimic, but the issue of the microphone not working still remains.

[Psittac]

It's still possible that it's "listening" to the headphones instead of the mic if you haven't adapted to a 3 ring connection.  That would still show a mic connected.

[AugustasR]

@PsittacSo you recommend getting a 3,5 mm splitter for mic and audio, right?

 

[Psittac]

4 hours ago, AugustasRam said:

@PsittacSo you recommend getting a 3,5 mm splitter for mic and audio, right?

 

Yeah, that's my best guess

[AugustasR]

@Psittac What 3.5 mm splitter could you recommend Amazon de ?

 

[Psittac]

25 minutes ago, AugustasRam said:

@Psittac What 3.5 mm splitter could you recommend Amazon de ?

 

This one

[AugustasR]

@PsittacUpdate: I know that it has been a long time but the splitter that I purchased had arrived, but unfortunately, it still didn't work. When I plugged the microphone into the splitter, all I heard was a buzzing sound, similar to the noise produced when you connect a guitar or something similar. However, the sound was only momentary(like 1-3 seconds). Could this be a software issue or the motherboard's fault?

[Heats with Nvidia]

Do you use the connector on the motherboard or the one on the case? Please try the one directly on the motherboard.

[AugustasR]

@Heats with Nvidia I have tried both jacks, the first one located at the front of the case and the one on the motherboard as well.