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I shut down my desktop PC properly and nothing seemed to go wrong. Then the day after when I open my PC, I see this at the BIOS logo:

image.thumb.png.8e46535aeff8fa85868ff1f8e2257919.png

 

 

Does anyone know what could be the explanation for this? And how can I see the final result of the check?


Thanks a lot in advance

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Something either triggered that due to file corruption or your drive is starting to fail. Use something like CrystalDiskInfo for more information on the current state of your drive(s).

 

For checking the results of a check disk, try this:

Spoiler

image.png.ebb5ff5cb48dbbc97ec30c82410bd10e.png

More info relating to chkdsk here: https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/chkdsk?tabs=event-viewer

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Yup, this is boot sector corruption. I'd recommend replacing the drive if possible. 1TB SSDs are going for 50$ right now which is a chunk of change but worth it if it means smooth sailing

 

5950X/4090FE primary rig  |  1920X/1070Ti Unraid for dockers  |  200TB TrueNAS w/ 1:1 backup

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48 minutes ago, NinJake said:

Something either triggered that due to file corruption or your drive is starting to fail. Use something like CrystalDiskInfo for more information on the current state of your drive(s).

 

For checking the results of a check disk, try this:

  Reveal hidden contents

image.png.ebb5ff5cb48dbbc97ec30c82410bd10e.png

More info relating to chkdsk here: https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/chkdsk?tabs=event-viewer

 

27 minutes ago, OddOod said:

Yup, this is boot sector corruption. I'd recommend replacing the drive if possible. 1TB SSDs are going for 50$ right now which is a chunk of change but worth it if it means smooth sailing

 


Wow interesting

This is a pretty new PC
Could you guys please tell me if you see anything wrong in crystal disk info here?

image.png.8fa02a32838b92f65047e18027090013.png
And this is the result of the Wininit (the last one that was just performed) as @NinJake suggested

image.png.0bfe9012bafcd9f4d49289a17318ead1.png

Thank you very much in advance for your help!

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It's rare to have a disk check take place without there being some sort of underlying issue. However it wouldn't be unheard of if your drive continues to work fine for the next 5 years now. I wouldn't stress too much about it happening that one time unless you start seeing it happen more frequently.

 

CrystalDiskInfo status still shows "good" which is ... good...

 

Either way, if you have any important files/documents stored on that drive. Ensure you have those files backed up to another drive that's preferably out of the system. (removable storage or network storage, etc...)

 

Keep an eye out if that happens again, maybe check CrystalDiskInfo once a week and see if that "good" status ever changes to "caution" or "bad".

 

It's also possible that the drive is 100% fine but something is screwing with your operating system, in which case I'd just recommend a reinstallation of Windows. But once again, I wouldn't necessarily worry too much at this point unless it starts happening more.

 

Edit:

Spoiler

image.png.9187285afa6e2f399b15a1948b1ea9b4.png

While it says "no problems/no further action required". It does mention bad sectors. Normally SSD's are smart enough to detect these bad sectors and mark them as unusable space. But it's still something to keep an eye out for in the future. All things considered, 8KB of data is almost nothing these days. I still wouldn't be too concerned.

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1 minute ago, NinJake said:

CrystalDiskInfo status still shows "good" which is ... good...

Are those SS 980 Pros still having trouble? I'm a bit out of the loop

Also, @OP you should probably SFC/DISM
https://support.microsoft.com/en-gb/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

5950X/4090FE primary rig  |  1920X/1070Ti Unraid for dockers  |  200TB TrueNAS w/ 1:1 backup

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2 minutes ago, OddOod said:

Are those SS 980 Pros still having trouble? I'm a bit out of the loop

There is the potential for issue. I haven't done the firmware update myself but for OP -- look into this video. I haven't watched it but assume it covers the basis of updating your ssd firmware if you choose to. (I'm also assuming he'll cover the reason WHY you want to update.)

 

 

I do know there was an issue specific to the samsung 980 pro 2tb variant, which is what OP has.

Spoiler

 

 

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Quote

Are those SS 980 Pros still having trouble? I'm a bit out of the loop

I bought a 1TB NVME two months ago to put in my workstation when I wanted to move on to Windows 11.  I installed Samsung Magician to check on the firmware to see if it had been updated.  The report back was that the drive had the most current firmware.  I bought it from a local Microcenter who have a high sales turnover so I would think that if you bought one of these drives recently there would not be an issue.  I have seen no reports of drive failure with updated firmware.   Still it could do no harm to check with Samsung Magician just to make sure.

Workstation PC Specs: CPU - i7 8700K; MoBo - ASUS TUF Z390; RAM - 32GB Crucial; GPU - Gigabyte RTX 1660 Super; PSU - SeaSonic Focus GX 650; Storage - 500GB Samsung EVO, 3x2TB WD HDD;  Case - Fractal Designs R6; OS - Win10

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Thanks a lot everyone for your help

 

4 hours ago, Kaetemi said:

 

Watch that "Unsafe Shutdowns" counter.

 

14 minutes ago, OddOod said:

oof, that's at 13


I don't understand, where is the "Unsafe Shutdowns" counter? I only see raw value of 000...00E
How 13?
What am I missing please?

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2 minutes ago, OddOod said:

that E is in hex. 0xE = 13

 

 

.....errrr 14. I'm good at maffs

Ohhh got it
Nice catch🙂

But I'm only aware of 2 unsafe shutdowns, unless some shutdowns I thought were proper (through Windows shutdown) were actually not.
Is there something I can do? Maybe something is faulty in my Windows?
Just became worried now

Thanks

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I'd do a DISM/SFC just to ensure your install integrity.
Run these commands from an administrator CMD prompt (as always you should google a command before running it in a shell for safety)
DISM /Online /Cleanup-Image /ScanHealth
SFC /SCANNOW

Otherwise, you are looking at hunting down faulty hardware which is always an adventure. 
Regardless, do make sure to backup all your important data
 

5950X/4090FE primary rig  |  1920X/1070Ti Unraid for dockers  |  200TB TrueNAS w/ 1:1 backup

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Yes, I ran it and it did find 3 corrupted system files:

image.png.cf0dd55222cc8345c64f8c63c54615ee.png

Other than that how would you advise me to act (besides having backup of course) - should I just keep track of unsafe shutdowns count to see if it increases suspiciously? Is there something else I should do?

Thanks again

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Do you ever have power outages? Lightning storms ever? The drive has been "online" for 200 days. If you weren't near the computer for most of those 14 unsafe shutdowns, do you by chance ever leave the computer running when you are away for a while?

 

Lastly, have you tried doing any overclocking to your system ever?

 

39 minutes ago, Haveri said:

Other than that how would you advise me to act (besides having backup of course)

Make sure to backup important data! Super important!

 

Other than that, depending on the frequency... (not too frequent only having 14 shutdowns in 200 days of being online), you could boot into a live linux USB to take the drive out of the equation and see if the crashes still happen ever... but that would be a lot of time waiting for that test. Next to that, I'd try to completely reformat the drive and erase it to all 0's or all 1's and then reinstall windows on there. Check to see the stability afterwards. Sadly, there's a ton of software and drivers that end up getting installed on people's computers depending on the tasks they use the PC for, so it's also possible a bad driver or software installation is the cause.

 

Performing a clean install is fine and all, but if you go ahead and reinstall every single software/device driver right away after the clean install and it starts crashing again, it will be hard to determine once again if it's the drive or the drivers/software that's causing the issue.

 

Edit:

(those corrupt files you posted are all tied to the bluetooth adapter of your PC btw, so keep that in mind if you use bluetooth devices, if not, just go into windows and disable bluetooth for the time being as the FIRST troubleshooting step, after backing up your files of course.)

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11 hours ago, NinJake said:

Do you ever have power outages? Lightning storms ever? The drive has been "online" for 200 days. If you weren't near the computer for most of those 14 unsafe shutdowns, do you by chance ever leave the computer running when you are away for a while?

 

Lastly, have you tried doing any overclocking to your system ever?

 

Make sure to backup important data! Super important!

 

Other than that, depending on the frequency... (not too frequent only having 14 shutdowns in 200 days of being online), you could boot into a live linux USB to take the drive out of the equation and see if the crashes still happen ever... but that would be a lot of time waiting for that test. Next to that, I'd try to completely reformat the drive and erase it to all 0's or all 1's and then reinstall windows on there. Check to see the stability afterwards. Sadly, there's a ton of software and drivers that end up getting installed on people's computers depending on the tasks they use the PC for, so it's also possible a bad driver or software installation is the cause.

 

Performing a clean install is fine and all, but if you go ahead and reinstall every single software/device driver right away after the clean install and it starts crashing again, it will be hard to determine once again if it's the drive or the drivers/software that's causing the issue.

 

Edit:

(those corrupt files you posted are all tied to the bluetooth adapter of your PC btw, so keep that in mind if you use bluetooth devices, if not, just go into windows and disable bluetooth for the time being as the FIRST troubleshooting step, after backing up your files of course.)

Thanks a lot @NinJake

The strange thing is that I never experienced any instability with the PC, I had two power outages half a year ago that explain two unsafe shutdowns but besides it's been very stable.

Sadly it will be very difficult for me to experiment on this PC as I need it for my day to day work, but I'll take into account everything you said, will not leave it open at night to not give it opportunities to crash, disable Bluetooth, do backups, and see if the unsafe shutdowns count increases

Thanks again(:

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