PC HELP!

[JJIN1025]

I just built my first ever PC and I'm not sure why my games are crashing/computer is restarting. My computer itself runs perfectly fine when I'm not playing games

 

Parts (Estimate Wattage: 720)

CPU: Intel Core i7-13700K 3.4 GHz 16-Core Processor

CPU Cooler: Thermalright Frost Commander 140 95.5 CFM CPU Cooler

Motherboard: Asus PRIME Z790-P WIFI ATX LGA1700 Motherboard

Memory: G.Skill Ripjaws S5 32 GB (2 x 16 GB) DDR5-6000 CL30 Memory

Storage: Samsung 980 Pro 2 TB M.2-2280 PCIe 4.0 X4 NVME Solid State Drive

GPU: EVGA FTW3 NVIDIA GeForce RTX 3080 

Power Supply: ADATA XPG CORE Reactor 850 850 W 80+ Gold Certified Fully Modular ATX Power Supply

 

Errors:

1. When playing CSGO my screen would freeze but I'd still be able to "move" around in game and hear in game audio. My computer would also freeze when playing League of Legends.

2. When I do crash, I get a buzzing sound (feedback?) in my headphones and my screen becomes black/distorted. I would mostly see a black screen but some glimpses of my Wallpaper Engine running

3. I've gotten several different Blue Screens of Death with several different errors (IRQL_NOT_LESS_OR_EQUAL, Critical Process Died, System Thread Exception Not Handled)

 

What I've tried already:

1. I've had MicroCenter run diagnostics on my PC. Not sure what the diagnostics were exactly but worker said GPU/CPU/Memory Benchmark Tests. Results came back saying that I was completely fine but my PC is obviously not.

2. I've used the Windows Memory Diagnostic Tool to verify if my RAM was broken/not pushed in all the way

3. All my drivers are up to date including Motherboard/GPU

4. I've ran a SFC scan to verify that my Windows doesn't have any corrupt files after reinstalling it. I'm on Windows 11

 

Misc:

1. I got my GPU secondhand from somebody who was mining on it from Hardware Swap. It is not being overclocked and I checked via MSI Afterburner

2. I got my Motherboard, RAM, and Storage as a bundle from MicroCenter. 

 

Thanks in advance everybody.

[Radium_Angel]

3 minutes ago, JJIN1025 said:

I've gotten several different Blue Screens of Death with several different errors (IRQL_NOT_LESS_OR_EQUAL, Critical Process Died, System Thread Exception Not Handled)

Says to me bad RAM.

4 minutes ago, JJIN1025 said:

Windows Memory Diagnostic Tool

Useless. Use MemTest86. Gold Standard for detecting RAM errors.

 

Also, ensure your BIOS is up to date AND XMP is turned off

[JJIN1025]

XMP is turned off. I'll try using MemTest86 and updating my BIOS

[JJIN1025]

Just got an Error "RAM may be vulnerable to high frequency row hammer bit flips". I'm seeing conflicting information online and Reddit is down. Any idea what this means? @Radium_Angel. Let me know if I shouldn't be @'ing people. New to this platform.

[Radium_Angel]

49 minutes ago, JJIN1025 said:

Just got an Error "RAM may be vulnerable to high frequency row hammer bit flips". I'm seeing conflicting information online and Reddit is down. Any idea what this means? @Radium_Angel. Let me know if I shouldn't be @'ing people. New to this platform.

@ing me is perfectly fine

Ignore (for now) that warning...is the RAM passing the tests?

[JJIN1025]

I quit to update my BIOS. I'll try running Memtest again

[Whatisthis]

Run memtest86 overnight. If you wake up to even one error you have bad ram (or very slight chance bad memory controller on cpu or bad motherboard).

[JJIN1025]

After updating my BIOS I'm not getting the "RAM may be vulnerable to high frequency row hammer bit flips" Error as of currently. If I want to leave Memtest86 on overnight, do I need to adjust my settings? Also do you know where Memtest86 results get uploaded?

[JJIN1025]

@Radium_Angel @Whatisthis. Memtest just finished. Didn't get any errors. I'll test out if my games are still crashing tomorrow. I saw when downloading the latest BIOS that the new version helps with memory compataibility

 

Added my Windows Logs below. Not sure if useful or not.

 

 

[Whatisthis]

You have a disk error happening and at least one instance of the display driver crashing. There is also system file corruption.

 

Open an elevated command prompt and type in “sfc /scannow” and hit enter. Then type in “DISM /Online /Cleanup-Image /RestoreHealth“ and hit enter. Then type in “checkdsk” and enter.

[Radium_Angel]

8 hours ago, JJIN1025 said:

Added my Windows Logs below. Not sure if useful or not.

Every one of those messages with a Red X or ! on it is a sign of problems. I'd need the details on each one to see what's going on.

But start with @Whatisthis says and report back.

[JJIN1025]

Did SFC Scan. (Did not find any integrity violations)

Did DISM scan. (The restore operation completed successfully)

Did chkdsk.

 

 

 

[JJIN1025]

@Radium_Angel @Whatisthis. Attached the log details below

[JJIN1025]

Am I also possibly undervolting my PC? This is Idle temperature with Wallpaper Engine (High Quality/30 FPS) and Windows open
 

 

[Whatisthis]

26 minutes ago, JJIN1025 said:

Am I also possibly undervolting my PC? This is Idle temperature with Wallpaper Engine (High Quality/30 FPS) and Windows open
 

 

That’s for your GPU. That a bit warm for idle.
 

download hwinfo and run it for a couple of hours while doing normal things. It will log the min and max values for sensors. Useful in troubleshooting.

[JJIN1025]

@Whatisthis. Should I try gaming with it open or just normal activities like browsing the web? Wondering if it'll still "report" if my computer crashes

[Whatisthis]

2 minutes ago, JJIN1025 said:

@Whatisthis. Should I try gaming with it open or just normal activities like browsing the web? Wondering if it'll still "report" if my computer crashes

Set it to save to a log so that if you crash it will have saved the data along the way.

 

I’d start with normal things and then go to gaming.

[JJIN1025]

I already have it saved in a HTML and Log file. Is there anything else that I have to do? @Whatisthis

 

 

Log File.LOG Test.HTM

[SamClan]

16 hours ago, JJIN1025 said:

Memory: G.Skill Ripjaws S5 32 GB (2 x 16 GB) DDR5-6000 CL30 Memory

 

disable xmp and check if system runs stable. 

 

did you plug in the ram on A2 and B2?

 

 

[Radium_Angel]

Reset *EVERYTHING* to stock values. Turn off any mods to your hardware. XMP/DOCP/OCing/Undervolting, all that stuff.

See what your system does

[JJIN1025]

4 minutes ago, Radium_Angel said:

Reset *EVERYTHING* to stock values. Turn off any mods to your hardware. XMP/DOCP/OCing/Undervolting, all that stuff.

See what your system does

By everything do you mean like all the components. I'm not sure how exactly I would do that. Through BIOS?

 

XMP is disabled already and the Ram is installed in the 1st and 3rd slot

[JJIN1025]

I'm logging my sensors but its coming through a CSV file and not a Log file. Is this expected? @Whatisthis

Sensors.CSV

[Whatisthis]

Yeah, csv is what you want. Your cpu is nice and cool. Your gpu on the other hand is running a temp. Is this at idle? You are at 70c on gpu which is a temp you normally see while in game, not at idle.

[Whatisthis]

40 minutes ago, JJIN1025 said:

By everything do you mean like all the components. I'm not sure how exactly I would do that. Through BIOS?

 

XMP is disabled already and the Ram is installed in the 1st and 3rd slot

Ram needs to be in slots 2 and 4.

[JJIN1025]

18 minutes ago, Whatisthis said:

Ram needs to be in slots 2 and 4.

 

Doublechecked. It is in slots 2 and 4.