Black screen at boot

[morn14150]

So I bought a Sapphire Pulse RX 580 4G from a random seller from Facebook marketplace around 4 months ago. I started noticing that when I turn on the PC, it does not post at all, another off and on and it boots to windows just fine.

Despite updated the Adrenalin drivers to the latest, I still receive this bug.

 

Oh and also sometimes when I do successfully boot into windows, the driver would crash and windows will switch to Microsoft basic display adapter, forcing me to restart again.

 

Anyone know how to fix this?

CPU: Core i5-4570

Motherboard: HP H87 Memphis-S

SSD: Pioneer 1TB SATA

Monitor: GIGABYTE G24F

Monitor 2: LG 19M45

[morn14150]

Also after I got in touch with the seller, the seller said that this problem hasn’t occurred to anybody yet, so is it just me?

[SorryBella]

11 hours ago, morn14150 said:

Oh and also sometimes when I do successfully boot into windows, the driver would crash and windows will switch to Microsoft basic display adapter, forcing me to restart again.

Yep, sounds like Adrenalin alright. Try clean reinstalls with older versions. Uninstall the current version with DDU first.

[morn14150]

8 hours ago, SorryClaire said:

Yep, sounds like Adrenalin alright. Try clean reinstalls with older versions. Uninstall the current version with DDU first.

Do I need to go to safe mode or do it anyway in normal boot?

[SorryBella]

4 minutes ago, morn14150 said:

Do I need to go to safe mode or do it anyway in normal boot?

Ive done it with safe mode and normal. Windows Basic Adapter doesnt have issue handing over. But one thing for sure that help is to not connect your computer to the internet to reinstall, make sure you have your driver fully downloaded. Windows update will immediately try to fetch its own graphics driver and its usually way older than what nvidia and AMD has.

[morn14150]

I DDU’d my PC and now it’s in an unusable state, arguably even worse, because after that windows 6 ball rolling splash screen thing it’s just a black screen, forcing me to restart to automatic repair

[morn14150]

4 hours ago, SorryClaire said:

Ive done it with safe mode and normal. Windows Basic Adapter doesnt have issue handing over. But one thing for sure that help is to not connect your computer to the internet to reinstall, make sure you have your driver fully downloaded. Windows update will immediately try to fetch its own graphics driver and its usually way older than what nvidia and AMD has.

What now?

[morn14150]

Also replaced the boot drive with a spare ssd one, it still wouldn’t fix the issue

[SorryBella]

2 hours ago, morn14150 said:

What now?

...you didnt reinstall the driver? I dont know what you expect here.

[morn14150]

No, the problem is that I cannot boot to windows, and to install the driver I need to go to the desktop

[morn14150]

18 hours ago, SorryClaire said:

...you didnt reinstall the driver? I dont know what you expect here.

Also as I said earlier, I tried a different ssd and reinstalled everything, but it still persists