Memory Issue

[Cride]

Hi!

I’m experiecing random crashes, freezes and bsods since I upgraded my rams from 16gb to 32gb

I had 2sticks of old hyperx fury ram, and I bought +2sticks but those are the “new generation” ones. (Their look is not identical.)

The specs are both 3200mhz and cl16

My cpu is a ryzen 5 2600x and the motherboard is an MSI b450 tomahawk max

If I try to use the xmp the pc is failing to start and then just resetting the memory frequencies. When I tried to manually overclock them to 3200mhz it also failed to start (tried cl18 cl17 cl16)

Then I tried using 2933mhz cl14 (amd website noted that the ryzen 5 2600x stable ram speed is 2933 or less) the system actually booted, but everything was crashing.

I tried setting the timing to cl15 and then cl16 but my apps are still crashing and rarely bluescreens.

The rams I bought are brand new and the ones that was in had no issues at all.

Sorry for the broken english

 

Bluescreen errors:

page fault in non paged area

reference by pointer

[FI Fheonix]

4 minutes ago, Cride said:

Hi!

I’m experiecing random crashes, freezes and bsods since I upgraded my rams from 16gb to 32gb

I had 2sticks of old hyperx fury ram, and I bought +2sticks but those are the “new generation” ones. (Their look is not identical.)

The specs are both 3200mhz and cl16

My cpu is a ryzen 5 2600x and the motherboard is an MSI b450 tomahawk max

If I try to use the xmp the pc is failing to start and then just resetting the memory frequencies. When I tried to manually overclock them to 3200mhz it also failed to start (tried cl18 cl17 cl16)

Then I tried using 2933mhz cl14 (amd website noted that the ryzen 5 2600x stable ram speed is 2933 or less) the system actually booted, but everything was crashing.

I tried setting the timing to cl15 and then cl16 but my apps are still crashing and rarely bluescreens.

The rams I bought are brand new and the ones that was in had no issues at all.

Sorry for the broken english

 

Bluescreen errors:

page fault in non paged area

reference by pointer

IS your BIOS updated to the latest version? Could be defective RAM sticks but that is rare now. You could try running your RAM at default 2133 and see if that fixes it. If that does work then update your BIOS before going back to 3200MHZ.

[Wardus]

I'd make sure your ram is properly seated. If that doesn't work, I'd talk to the manufacturer support and see if you can get an RMA.

[Bjoolz]

Using four sticks with second gen Ryzen is a lot more difficult than two sticks, especially at higher speeds. It could also be that the new kit is not compatible with the old kit. Even if you match the model number, manufacturers of RAM don't make the chips. They just order what is cheapest for each batch they make so the next batch can use completely different memory ICs and chipsets than the previous batch. 

[Cride]

5 hours ago, Wardus said:

I'd make sure your ram is properly seated. If that doesn't work, I'd talk to the manufacturer support and see if you can get an RMA.

1 hour ago, Bjoolz said:

Using four sticks with second gen Ryzen is a lot more difficult than two sticks, especially at higher speeds. It could also be that the new kit is not compatible with the old kit. Even if you match the model number, manufacturers of RAM don't make the chips. They just order what is cheapest for each batch they make so the next batch can use completely different memory ICs and chipsets than the previous batch. 

I did reseat them, and also tested them with each other. The two type of ram in dual channel (X new X old) works at 3200mhz totally fine. Tested every combination to make sure every ram stick is working and good.
 

8 hours ago, FI Fheonix said:

IS your BIOS updated to the latest version? Could be defective RAM sticks but that is rare now. You could try running your RAM at default 2133 and see if that fixes it. If that does work then update your BIOS before going back to 3200MHZ.

Yes I updated the newest available bios that I found on the MSI website. The rams seems to work very stable with 2400mhz and 2133mhz. My goal is to get the 2933mhz that my ryzen could handle

[Whatisthis]

Set the timings and voltage manually to match the spec of the ram. For whatever reason the xmp profile doesn’t always work right with Ryzen / is more stable if manually set. Or so I hear anyways.

[Cride]

10 hours ago, Whatisthis said:

Set the timings and voltage manually to match the spec of the ram. For whatever reason the xmp profile doesn’t always work right with Ryzen / is more stable if manually set. Or so I hear anyways.

Kind of worked, now everything seems to be functioning perfectly, my apps are not crashing nor my windows.
But I still couldn't get that 3200mHz but I think that's because of the cpus 2933mHz "limit".