Persistant bluescreen after driver update.

[Defenestrator_14]

I have been spending the past few days trying to fix my friends computer. He hasnt used it in 5 years and after turning it on there were some issues. The original graphics card ( a sapphire HD 7770 ) didnt output video so I swapped it out for my 1050ti. This gave us video but it would bluescreen after around 2 minutes of the pc starting, this was on a clean installation of windows 10 on a brand new ssd. I was able to stop the bluescreens by restarting into safe mode and installing windows basic drivers onto the gpu via device manager.

 

Any attempt to install drivers using nvidia geforce experience after this would cause the pc to start bluescreening constantly again.

 

Full specs:

CPU: Core i5 4690k @ 3.5GHz
MEM: 8GB DDR3 @ 1600MHz
GPU: Zotac GTX 1050ti
MBD: ASUS 297-A MB
PSU: EVGA supernova 650 g2
 

BlueScreen message:

       Stop code: VIDEO TDR FAILURE

        What failed: nvlddmkm.sys

 

how do I install drivers without triggering a bluescreen, basic drivers suck

any help would be greatly appreciated

 

 

[Bjoolz]

Follow the BSOD posting instructions and attach dump files to your post. Use Safe Mode with Networking if you can't get into normal Windows.

 

Video_TDR_Failure is most often a faulty GPU, but we can have a closer look at the dump files. 

[ThousandBlade]

It could be that the problem is with the power supply to the GPU, or from motherboard to the GPU. needs more tests to isolate the problem.

GPU could cause BSOD when not enough power is supplied. sometimes the problem doesnt show up untill component are up to temperture.

 

I would test the HD7770 to see if that graphic card work. 
If it does, look into PSU, or the power cables connecting from PSU to GPU

next one up would be motherboard, damages to the PCIE slot etc, something to do with power.

[Defenestrator_14]

10 hours ago, ThousandBlade said:

It could be that the problem is with the power supply to the GPU, or from motherboard to the GPU. needs more tests to isolate the problem.

GPU could cause BSOD when not enough power is supplied. sometimes the problem doesnt show up untill component are up to temperture.

 

I would test the HD7770 to see if that graphic card work. 
If it does, look into PSU, or the power cables connecting from PSU to GPU

next one up would be motherboard, damages to the PCIE slot etc, something to do with power.

Firstly, thanks for the advice. Both the hd7770 and the GTX 1050ti work 100% fine on my own rig. I will be going to my friends soon to have a crack at it again, I'll check for PSU and motherboard issues and collect the dump files to narrow it down. 

[Defenestrator_14]

The 1050ti draws power from the pcie port directly so I could rule out PSU issues for the most part.

 

Luckily this asus motherboard has two pcie x16 slots so I simply slotted the card into slot two instead of one and everything works swimmingly. CSGO benchmarks ran well 

 

This leads me to believe the pcie slot 1 was faulty. Regardless the computer seems fixed and I thank for the help.

[ThousandBlade]

2 hours ago, Defenestrator_14 said:

The 1050ti draws power from the pcie port directly so I could rule out PSU issues for the most part.

 

Luckily this asus motherboard has two pcie x16 slots so I simply slotted the card into slot two instead of one and everything works swimmingly. CSGO benchmarks ran well 

 

This leads me to believe the pcie slot 1 was faulty. Regardless the computer seems fixed and I thank for the help.

Nice nice. Congrats.