Windows Password Error

[FireLegend]

Hi!

Yet again, I've got an issue. The problem occurs when I sleep my pc and I try to login back into windows. When this happens it says "Something went wrong and your PIN isn't available (code: 0x80280013). Click to set up your pin again." What fixes it is a simple restart and we're back in without resetting any PIN at all. Now I just feel really confused what's causing this issue when I sleep my pc. This has only happened when swapping over to windows 11. Do you think re applying the pin again may fix it or what? Please help!

Many Thanks, Fire. SCS

[manikyath]

when you're logged in, go to settings => account => logon options.

 

and set up your PIN again.

[DigitalGoat]

27 minutes ago, FireLegend said:

Hi!

Yet again, I've got an issue. The problem occurs when I sleep my pc and I try to login back into windows. When this happens it says "Something went wrong and your PIN isn't available (code: 0x80280013). Click to set up your pin again." What fixes it is a simple restart and we're back in without resetting any PIN at all. Now I just feel really confused what's causing this issue when I sleep my pc. This has only happened when swapping over to windows 11. Do you think re applying the pin again may fix it or what? Please help!

Many Thanks, Fire. SCS

Until you know the cause it is not worth changing the PIN, at best you will need a new PIN everytime at worst you could lock yourself out of Windows altogether and need to re install the OS.

It is possible there is an issue with sleep and the TPM/ firmware (since the PIN is checked against the saved value at login). Check that all your drivers support sleep and have a look at the Event Viewer to see if any warnings or errors match the times of this error.

[FireLegend]

1 hour ago, DigitalGoat said:

Until you know the cause it is not worth changing the PIN, at best you will need a new PIN everytime at worst you could lock yourself out of Windows altogether and need to re install the OS.

It is possible there is an issue with sleep and the TPM/ firmware (since the PIN is checked against the saved value at login). Check that all your drivers support sleep and have a look at the Event Viewer to see if any warnings or errors match the times of this error.

How do you check for all the drivers support sleep