Help! My Acer Nitro 5 Laptop's Screen has an issue.

[Jharo]

So, this laptop is new, and the problem showed up after a week. It randomly "flickers" sometimes not every time. I brought it to Acer Service Center and got the LCD replaced and the issue still shows, tried doing a clean install of Windows 11 and still has the same issue, tried resetting and still the same issue, got it diagnosed in Acer's Office and it said, "No Trouble Found", downgraded it to Windows 10 and still has the issue, tried updating the graphics drivers and still has the issue, also tried doing a clean install of graphics drivers and still has the issue. What do you think is the problem? Please help because I need this laptop for school, thank you.

[GorujoCY]

that's clearly a very defective unit, at this point i would be replacing the ssd otherwise motherboard or getting an RMA the whole unit from the retailer or acer.
seeing all the troubleshooting you went

how about all the drivers you can find on the acer website, all good?

[xAcid9]

Look like panel related but sometime it could be GPU problem.

Try play games and see if the graphic corruption get worse. 

 

What is your laptop spec?

[Jharo]

18 hours ago, GorujoCY said:

that's clearly a very defective unit, at this point i would be replacing the ssd otherwise motherboard or getting an RMA the whole unit from the retailer or acer.
seeing all the troubleshooting you went

how about all the drivers you can find on the acer website, all good?

Sadly the one week return period is already expired, so we cant return the whole unit.

Yeah, all the drivers in the Acer Website are all good.

[Jharo]

18 hours ago, xAcid9 said:

Look like panel related but sometime it could be GPU problem.

Try play games and see if the graphic corruption get worse. 

 

What is your laptop spec?

Doesn't really corrupt when playing games.

Device name    DESKTOP-N8HAOR2
Processor    11th Gen Intel(R) Core (TM) i5-11400H @ 2.70GHz   2.69 GHz
Installed RAM    8.00 GB (7.77 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display.

Edition    Windows 10 Home Single Language
Version    22H2
Installed on    ‎26/‎03/‎2023.
Experience    Windows Feature Experience Pack 120.2212.4190.0