GPU and display issue

[PHZ0128]

This is a completely new rig and I have no idea what's causing the issue. Here it is:

 

The GPU fans don't spin on start up, but once I turn it off the fans would suddenly spin for a second and then completely stop spinning. No display shows up. 

 

I think I have rooted out some issues: 

 

-At first I thought it was a power supply problem, but I bought a completely new PSU and the problem persists. So I'm guessing it's not a power problem.

 

-I tried unplugging the PCIe power cords and then turned on the PC. The GPU's RGB lights were on. The fans were all working properly and the motherboard's RGB was also working; I'm guessing it's not a motherboard issue either.

 

-I tried cleaning and then re-installing the RAM sticks. Didn't work.

 

-I cleared CMOS and also removed the battery for 1.5 minutes. Didn't work.

 

What I think is causing the problem: 

 

1. CPU issue: I think I applied way too much force when I was trying to install the AMD AM4 cooler. You have to bend like two pins or something in order to make the whole tower secure, and I had to use a lot of force to install that and I think my CPU is dead because of it.

 

When I was troubleshooting to check wether the CPU was damaged, I tried plugging in my monitor to the onboard display port. Nothing happened.

 

2. The GPU itself is not working.

 

3. BIOS issue: maybe I have to flash the BIOS?

 

*My PC case doesn't come with that audio thing that beeps on start up, and it has been making my troubleshooting a lot more complicated*

 

 

 

 

 

[FI Fheonix]

7 minutes ago, PHZ0128 said:

This is a completely new rig and I have no idea what's causing the issue. Here it is:

 

The GPU fans don't spin on start up, but once I turn it off the fans would suddenly spin for a second and then completely stop spinning. No display shows up. 

 

I think I have rooted out some issues: 

 

-At first I thought it was a power supply problem, but I bought a completely new PSU and the problem persists. So I'm guessing it's not a power problem.

 

-I tried unplugging the PCIe power cords and then turned on the PC. The GPU's RGB lights were on. The fans were all working properly and the motherboard's RGB was also working; I'm guessing it's not a motherboard issue either.

 

-I tried cleaning and then re-installing the RAM sticks. Didn't work.

 

-I cleared CMOS and also removed the battery for 1.5 minutes. Didn't work.

 

What I think is causing the problem: 

 

1. CPU issue: I think I applied way too much force when I was trying to install the AMD AM4 cooler. You have to bend like two pins or something in order to make the whole tower secure, and I had to use a lot of force to install that and I think my CPU is dead because of it.

 

When I was troubleshooting to check wether the CPU was damaged, I tried plugging in my monitor to the onboard display port. Nothing happened.

 

2. The GPU itself is not working.

 

3. BIOS issue: maybe I have to flash the BIOS?

 

*My PC case doesn't come with that audio thing that beeps on start up, and it has been making my troubleshooting a lot more complicated*

 

 

 

 

 

Can you check to see if there are any bent pins? Or any other physical damage to the chip?

[PHZ0128]

5 minutes ago, FI Fheonix said:

Can you check to see if there are any bent pins? Or any other physical damage to the chip?

From what I can see, there is no bending or any physical damage. 

[PHZ0128]

Just now, billbill said:

Some GPU's fans don't turn on until they reach a certain temperature.

I know, but there is no display and the fans do not spin on start up at all, but then spin and stop after shutting off the PC. Like I pointed out on the Italic text.

[PHZ0128]

3 minutes ago, billbill said:

Check the LED lights on the motherboard when you start up your computer. Look up the LED light codes from your motherboard manufactures website. It can take awhile before you have anything show up on your monitor. The computer can be training the RAM and or other components. So give it a bit of time to display.   

Ok, gonna see what happens.

[PHZ0128]

8 minutes ago, billbill said:

Check the LED lights on the motherboard when you start up your computer. Look up the LED light codes from your motherboard manufactures website. It can take awhile before you have anything show up on your monitor. The computer can be training the RAM and or other components. So give it a bit of time to display.   

There is an orange light on the top right corner of the Mobo signalling DRAM, the rest are switched off. Please review the image below.

[PHZ0128]

3 minutes ago, PHZ0128 said:

There is an orange light on the top right corner of the Mobo signalling DRAM, the rest are switched off. Please review the image below.

According to ASUS, the RAM is causing the issue. I'm gonna attempt to boot with a single ram stick and see if the issue is resolved.

[PHZ0128]

29 minutes ago, PHZ0128 said:

According to ASUS, the RAM is causing the issue. I'm gonna attempt to boot with a single ram stick and see if the issue is resolved.

Ok now I'm getting a Green boot led and a white VGA led.

[PHZ0128]

1 hour ago, billbill said:

Check the LED lights on the motherboard when you start up your computer. Look up the LED light codes from your motherboard manufactures website. It can take awhile before you have anything show up on your monitor. The computer can be training the RAM and or other components. So give it a bit of time to display.   

Thank you so much. I had some dust on the RAM and PCIe headers apparently. I can now access to BIOS.