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Photoshop creative cloud issue

Mac_nfs87
By Mac_nfs87
in Photography and Videography
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Posted

Dear Guys, 

need help with my macbook air M1  the photoshop keep pop up this message everytime i open it " could not complete your request because photoshop was unable to communicate with creative cloud desktop." 

How to fix this ? 

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Posted

Are you able to open Creative Cloud by itself? If not, reinstall creative cloud.

 

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  • Author

just reinstall the Creative Cloud ?   

I do not have that initially.  just single software like lightroom and photoshop

 

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1 hour ago, Mac_nfs87 said:

just reinstall the Creative Cloud ?   

I do not have that initially.  just single software like lightroom and photoshop

 

The only way to install those programs is through the Creative Cloud app. So you definitely have it… unless you pirated them or uninstalled it.

 

If you uninstalled it, reinstall it. If you pirated it, this isn’t the place to ask for help.

MacBook Pro 16 - i9-9980HK - Radeon Pro 5500m 8GB - 32GB DDR4 - 2TB NVME

iPhone 12 Mini / Sony WH-1000XM4 / Bose Companion 20

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