Pc freeze

[GoatFrank]

Hello helpful peps!

 

I have recent upgraded several parts of my pc to ryzen 7 5700x, rx 6800 and Tuf gaming B550-pro

im running window 10, with 32gb of ram (3500mhz), 1 ssd and 1 m.2.

my temps are fine they never go beyond 70 degree. all drivers are up to date as far i can tell

 

But the issue is after 1-3 hours or gameplay in games my pc freezes. i still see the image of the game on my monitor and "ambient sounds" are still coming out

but i cannot move the curser or tab out or anything. i gotta do a restart of the pc and wait for the failure again

 

i shhould note that ive used membrand and prime95 to test/stress but no errors.

 

i got a theory it might be the ssd or m.2? i might be wrong i dunno

 

some helpful advice would be nice! also if i have forgot something please ask me (:

[kitnoman]

Was your previous system intel or ryzen and same brand of motherboard? did you do clean install or just transferred the ssd/m.2 that has the OS?
Did you uninstall the old drivers and install the new one?

[GoatFrank]

previous sysmte was ryzen aswell, old cpu was ryzen 5 2600x and motherboard was asus prime pro 470x.

i did a full clean install of everthing when i installed the new hardware

[HeroRareheart]

21 minutes ago, GoatFrank said:

i did a full clean install of everthing when i installed the new hardware

You could try a second clean install just in case something went wrong, although that's unlikely to solve the issue.

 

The stress testing points away from it being a power dilevery issue otherwise youd be seeing freezes during the stress testing. Have you tried updating all your drivers and BIOS yet? It's worth a shot.

[GoatFrank]

I have also done a second full install of the system

Yup Drivers,Bios,Windows is up to date

[HeroRareheart]

2 hours ago, GoatFrank said:

I have also done a second full install of the system

Yup Drivers,Bios,Windows is up to date

Damn. Well given you had to do a system rebuild have you tried reseating any parts? Also if the video out is freezing but audio keeps working have you tried repluging the monitors when it happens? Do you have a spare GPU to try and see if the issue presists on that one?

[GoatFrank]

1 hour ago, HeroRareheart said:

Damn. Well given you had to do a system rebuild have you tried reseating any parts? Also if the video out is freezing but audio keeps working have you tried repluging the monitors when it happens? Do you have a spare GPU to try and see if the issue presists on that one?

Hmm havent tried to reseat any parts, might be worth a shot i guess, and i havent tried to replug the cable to the monitor.

sadly i dont have any spare parts, gave them away to people who needed an upgrade

[GoatFrank]

17 hours ago, GoatFrank said:

Hmm havent tried to reseat any parts, might be worth a shot i guess, and i havent tried to replug the cable to the monitor.

sadly i dont have any spare parts, gave them away to people who needed an upgrade

The freeze just happen after 2-3 hours, i tried unplugging the monitor, nothing happen :<

 

its kinda weird tho, spotify keep playing and change song but i lose connection to discord

[HeroRareheart]

unfortunately I'm out if ideas

[HeyLittleBitty]

I upgraded to the Ryzen 7 5700x this last December and started getting freezes as well. Even at default ram speeds and updated drivers. perhaps the cpu is at fault?