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Rockit Cool...Not cool?

Epoxy
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Go to solution Solved by OhioYJ,

I haven't used Rockit's delidding service, but I've ordered their tools, and copper IHSs from them in the past. They are a legit company and have always shipped things promptly for me. I'm guessing because this is a service, it's a turnaround  time /backlog time thing. Still though, doesn't make you feel good with the lack of communication.  (I get it)

 

I assume you followed these instructions? I don't think I would panic yet. 

Hello,

 

Purchased 13900k, and sent it to Rockit Cool to delid/relid.  Paid online through Paypal, and followed all of there steps for this service.  The had had my processor for 7days with no word from them.  No conformation of receipt or reply to any email.  I dealt with Silicon Lottery in the past and had nothing but excellent service from their owner.  When should I start freaking out?

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8 minutes ago, Epoxy said:

Hello,

 

Purchased 13900k, and sent it to Rockit Cool to delid/relid.  Paid online through Paypal, and followed all of there steps for this service.  The had had my processor for 7days with no word from them.  No conformation of receipt or reply to any email.  I dealt with Silicon Lottery in the past and had nothing but excellent service from their owner.  When should I start freaking out?

They're a legitimate company, right?

 

No need to freak out.  Theyll either give you your cpu back or not.   

 

What was their promised turn around?

Onyx - AMD Ryzen 7 7700x - MSI 6900xt Gaming X Trio - Gigabyte B650 Aorus Pro AX - G. Skill Flare X5 DDR5-6000 32GB (EXPO) - Samsung 980 1TB x3 - Super Flower Leadex V Platinum Pro 850 - EK-AIO 360 Basic - Lian Li Lancool II Mesh C - AOC AGON 35" 3440x1440 100Hz - Mackie CR5BT - Corsair Virtuoso SE - Cherry MX Board 3.0, Logitech G502 - THANK YOU, MICROCENTER for the FREE DDR5 and $629 6900xt!!!!

 

Emma : i9 9900K @5.1Ghz - Gigabyte AORUS 1080Ti - Gigabyte AORUS Z370 Gaming 5 - G. Skill Ripjaws V 32GB 3200Mhz - 750 EVO 512GB + 2x 860 EVO 1TB (RAID0) - EVGA SuperNova 650 P2 - Thermaltake Water 3.0 Ultimate 360mm - Fractal Design Define R6 - TP-Link AC1900 PCIe Wifi

 

Plex : Ryzen 5 1600 - Gigabyte B450M-DS3H - G. Skill Ripjaws V 16GB 2400Mhz - MSI 1050Ti 4GB - 840 EVO 256GB + Toshiba P300 3TB - TP-Link AC1200 PCIe Wifi - Cooler Master MasterWatt Lite 500 - Antec Nine Hundred - Spectre 24" 

 

Raven:  Intel i3 10100F - ASRock H410M-HDV - G. Skill Ripjaws V 16GB 2666Mhz - MSI 1050Ti 4GB - Inland 256GB SSD + Crucial MX500 1TB - TP-Link AC600 USB Wifi - Gigabyte GP-P450B PSU -  Cooler Master MasterBox Q300L -  Samsung 27"

 

Other Tech:

- 2021 Volvo S60 Recharge T8 Polestar Engineered - 415hp/495tq 2.0L 4cyl. turbocharged, supercharged and electrified.

Lenovo 720S Touch 15.6" - i7 7700HQ, 16GB RAM 2400MHz, 512GB NVMe SSD, 1050Ti, 4K touchscreen

MSI GF62 15.6" - i7 7700HQ, 16GB RAM 2400 MHz, 256GB NVMe SSD + 1TB 7200rpm HDD, 1050Ti

- Ubiquiti Amplifi HD mesh wifi

 

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I haven't used Rockit's delidding service, but I've ordered their tools, and copper IHSs from them in the past. They are a legit company and have always shipped things promptly for me. I'm guessing because this is a service, it's a turnaround  time /backlog time thing. Still though, doesn't make you feel good with the lack of communication.  (I get it)

 

I assume you followed these instructions? I don't think I would panic yet. 

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Yeah I followed all directions to the letter....I even sent nudes 🙂   I'm kinda paranoid by nature.  Next time upgrade I will delid the damn thing myself.  I delided and lapped my 9900k, it was not pretty but it worked

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Update, Fed Ex shows they have not received the package yet.....number has been generated.  Stayed in the same status last  days

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9 hours ago, Epoxy said:

Update, Fed Ex shows they have not received the package yet.....number has been generated.  Stayed in the same status last  days

I'd call.

 

Usually we order a Fed Ex and then they pick up next scheduled, next day.

 

 

Onyx - AMD Ryzen 7 7700x - MSI 6900xt Gaming X Trio - Gigabyte B650 Aorus Pro AX - G. Skill Flare X5 DDR5-6000 32GB (EXPO) - Samsung 980 1TB x3 - Super Flower Leadex V Platinum Pro 850 - EK-AIO 360 Basic - Lian Li Lancool II Mesh C - AOC AGON 35" 3440x1440 100Hz - Mackie CR5BT - Corsair Virtuoso SE - Cherry MX Board 3.0, Logitech G502 - THANK YOU, MICROCENTER for the FREE DDR5 and $629 6900xt!!!!

 

Emma : i9 9900K @5.1Ghz - Gigabyte AORUS 1080Ti - Gigabyte AORUS Z370 Gaming 5 - G. Skill Ripjaws V 32GB 3200Mhz - 750 EVO 512GB + 2x 860 EVO 1TB (RAID0) - EVGA SuperNova 650 P2 - Thermaltake Water 3.0 Ultimate 360mm - Fractal Design Define R6 - TP-Link AC1900 PCIe Wifi

 

Plex : Ryzen 5 1600 - Gigabyte B450M-DS3H - G. Skill Ripjaws V 16GB 2400Mhz - MSI 1050Ti 4GB - 840 EVO 256GB + Toshiba P300 3TB - TP-Link AC1200 PCIe Wifi - Cooler Master MasterWatt Lite 500 - Antec Nine Hundred - Spectre 24" 

 

Raven:  Intel i3 10100F - ASRock H410M-HDV - G. Skill Ripjaws V 16GB 2666Mhz - MSI 1050Ti 4GB - Inland 256GB SSD + Crucial MX500 1TB - TP-Link AC600 USB Wifi - Gigabyte GP-P450B PSU -  Cooler Master MasterBox Q300L -  Samsung 27"

 

Other Tech:

- 2021 Volvo S60 Recharge T8 Polestar Engineered - 415hp/495tq 2.0L 4cyl. turbocharged, supercharged and electrified.

Lenovo 720S Touch 15.6" - i7 7700HQ, 16GB RAM 2400MHz, 512GB NVMe SSD, 1050Ti, 4K touchscreen

MSI GF62 15.6" - i7 7700HQ, 16GB RAM 2400 MHz, 256GB NVMe SSD + 1TB 7200rpm HDD, 1050Ti

- Ubiquiti Amplifi HD mesh wifi

 

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