Stuttering Galore

[Leadpool]

Ryzen 3700x

EVGA 3080

32gb Corsair Vengeance RAM

Corsair MP600 2TB M.2

850w gold PSU

 

My computer is stuttering intermittently and I have no idea how to fix it. I've gone to my wits end trying to figure it out. It happens in games or just browsing the desk top, the mouse will just skip across the screen every 5 seconds or so. I've tried a different mother board, different CPU (switched back to 3700x from 5900x), ran a RAM diagnostic, switched drives, switched BIOS, switch power supply, switched graphics card, all to no avail. CPU and GPU temps are normal and I don't see anything alarming in task manager. It happens on both monitors (one's a 1440 165hz and one's a 1080p 240hz). I have no idea what is going on. I know that AMD released a statement about a TPM bug so I switched to an older BIOS where it was unavailable. I also ran an Offline Defender Scan. No idea. Any insights are appreciated.

[Deadpool2onBlu-Ray]

7 minutes ago, Leadpool said:

Ryzen 3700x

EVGA 3080

32gb Corsair Vengeance RAM

Corsair MP600 2TB M.2

850w gold PSU

 

My computer is stuttering intermittently and I have no idea how to fix it. I've gone to my wits end trying to figure it out. It happens in games or just browsing the desk top, the mouse will just skip across the screen every 5 seconds or so. I've tried a different mother board, different CPU (switched back to 3700x from 5900x), ran a RAM diagnostic, switched drives, switched BIOS, switch power supply, switched graphics card, all to no avail. CPU and GPU temps are normal and I don't see anything alarming in task manager. It happens on both monitors (one's a 1440 165hz and one's a 1080p 240hz). I have no idea what is going on. I know that AMD released a statement about a TPM bug so I switched to an older BIOS where it was unavailable. I also ran an Offline Defender Scan. No idea. Any insights are appreciated.

Faulty RAM? That's the only thing you didn't try replacing 

[solado]

AMD stutters because of an old bug with fTPM. They fixed (or tried too) it in AGESA ComboAm4v2PI 1.2.0.7 so update your bios with that included, should fix it.

[Leadpool]

1 hour ago, solado said:

AMD stutters because of an old bug with fTPM. They fixed (or tried too) it in AGESA ComboAm4v2PI 1.2.0.7 so update your bios with that included, should fix it.

Did not work. Still persists.

[solado]

14 minutes ago, Leadpool said:

Did not work. Still persists.

That's a shame in that case but it probably is related to that issue.

 

You didn't mention your motherboard model, does the bios notes mention AGESA ComboAm4v2PI 1.2.0.7 ?

You can just disable fTPM if you don't need it but make sure nothing is encrypted if you do. You may miss out on some windows updates though.

 

AMD's official notes:

 

Here are the details in AMD's freshly-issued support document: 

• This documentation provides information on improving intermittent performance stutter(s) on select PCs running Windows 10 and 11 with Firmware Trusted Platform Module (“fTPM”) enabled. 
• Issue Description
• AMD has determined that select AMD Ryzen system configurations may intermittently perform extended fTPM-related memory transactions in SPI flash memory (“SPIROM”) located on the motherboard, which can lead to temporary pauses in system interactivity or responsiveness until the transaction is concluded.
• Update and Workaround
• Update: Affected PCs will require a motherboard system BIOS (sBIOS) update containing enhanced modules for fTPM interaction with SPIROM. AMD expects that flashable customer sBIOS files to be available starting in early May, 2022. Exact BIOS availability timing for a specific motherboard depends on the testing and integration schedule of your manufacturer. Flashable updates for motherboards will be based on AMD AGESA 1207 (or newer).
   
• Workaround: As an immediate solution, affected customers dependent on fTPM functionality for Trusted Platform Module support may instead use a hardware TPM (“dTPM”) device for trusted computing. Platform dTPM modules utilize onboard non-volatile memory (NVRAM) that supersedes the TPM/SPIROM interaction described in this article.
   
  1. COMPATIBILITY: Please check with your system or motherboard manufacturer to ensure that your platform supports add-in dTPM modules before attempting or implementing this workaround.
      
  2. WARNING: If switching an active system from fTPM to dTPM, it is critical that you disable TPM-backed encryption systems (e.g. BitLocker Drive Encryption) and/or back up vital system data prior to switching TPM devices. You must have full administrative access to the system, or explicit support from your IT administrator if the system is managed. For more information on transferring ownership to a new TPM device, please visit this Microsoft webpage(opens in new tab).

[Leadpool]

37 minutes ago, solado said:

That's a shame in that case but it probably is related to that issue.

 

You didn't mention your motherboard model, does the bios notes mention AGESA ComboAm4v2PI 1.2.0.7 ?

You can just disable fTPM if you don't need it but make sure nothing is encrypted if you do. You may miss out on some windows updates though.

 

AMD's official notes:

 

Here are the details in AMD's freshly-issued support document: 

• This documentation provides information on improving intermittent performance stutter(s) on select PCs running Windows 10 and 11 with Firmware Trusted Platform Module (“fTPM”) enabled. 
• Issue Description
• AMD has determined that select AMD Ryzen system configurations may intermittently perform extended fTPM-related memory transactions in SPI flash memory (“SPIROM”) located on the motherboard, which can lead to temporary pauses in system interactivity or responsiveness until the transaction is concluded.
• Update and Workaround
• Update: Affected PCs will require a motherboard system BIOS (sBIOS) update containing enhanced modules for fTPM interaction with SPIROM. AMD expects that flashable customer sBIOS files to be available starting in early May, 2022. Exact BIOS availability timing for a specific motherboard depends on the testing and integration schedule of your manufacturer. Flashable updates for motherboards will be based on AMD AGESA 1207 (or newer).
   
• Workaround: As an immediate solution, affected customers dependent on fTPM functionality for Trusted Platform Module support may instead use a hardware TPM (“dTPM”) device for trusted computing. Platform dTPM modules utilize onboard non-volatile memory (NVRAM) that supersedes the TPM/SPIROM interaction described in this article.
   
  1. COMPATIBILITY: Please check with your system or motherboard manufacturer to ensure that your platform supports add-in dTPM modules before attempting or implementing this workaround.
      
  2. WARNING: If switching an active system from fTPM to dTPM, it is critical that you disable TPM-backed encryption systems (e.g. BitLocker Drive Encryption) and/or back up vital system data prior to switching TPM devices. You must have full administrative access to the system, or explicit support from your IT administrator if the system is managed. For more information on transferring ownership to a new TPM device, please visit this Microsoft webpage(opens in new tab).

Yes, my MOBO is running the aforementioned update that addresses this issue.

[solado]

3 minutes ago, Leadpool said:

Yes, my MOBO is running the aforementioned update that addresses this issue.

You can disable ftpm in the bios and see if it stops the stuttering.

 

If not then you won't be able to fix it unless a new bios addresses it on your current system set up 

[191x7]

27 minutes ago, Leadpool said:

Yes, my MOBO is running the aforementioned update that addresses this issue.

Do you have some heavy duty programs running in the background?

 

Have you checked the Windows system files with sfc /scannow?

 

Are your drives healths? (Hard Disk Sentinel)

 

Using the latest AMD chipset driver 8released about a month ago on AMD's website)?

 

Have you considered it might be a broken mouse or other USB device? Maybe the mousepad?