I need your help

[Jacob k]

Over the course of Thursday through Saturday I built my new computer everything worked fine until last night I was playing some red dead redemption 2 and When i hit quit game my screens went black and I haven’t been able to get them to show back up again I have tried taking the gpu out and putting it back in again. This morning I put my old 1660 or 1660 super in and it worked fine. Should I contact EVGA or newegg about having a faulty 3080. The Specific 3080 is the EVGA FTW3 ULTRA

thanks

[RONOTHAN##]

If you can use your old 1660, try running DDU to see if maybe it's a driver issue, but it sounds like the card just up and died on you. If that's the case, you do have to contact Newegg or EVGA and RMA the card. 

[An0maly_76]

It might not be a bad GPU. Check your cable and monitor with a known good cable and monitor first. Also, check your RAM SKU against the board's QVL list for the processor you have. I had a random black screen start issue due to an incompatible RAM kit, although mine was just a random failed start that corrected after a few attempts. But RAM issues have been known to cause crashes like this as well.

 

Also, be aware that NewEgg has been under heavy fire for shady third-party sellers and apparently dumping junk GPUs on customers. GamersNexus has had quite a bit to say about this if you weren't already aware of it.