stuck on boot

[kaidjr]

i finished building my most expensive build yet and for some reason the pc gets stuck on boot, i tried everything, flashing, updating, clearing cmos, moving ram, booting with 1 ram, loosening the aio a little but it still getting stuck on boot basically showing the tomahawk logo and not loading. I took it to a service store and they did everything i did only to find out the only possible way to actually get it to boot is through format with a usb stick. Any help?

 

[Fasauceome]

What do you mean specifically by stuck on boot? Does the operating system begin to load, but fail? Are you unable to get into the bios?

 

Is the SSD for this computer from an old computer with a pre-existing operating system on it?

 

The shop you took it to telling you that it boots via a USB sounds like you can access an OS if you install a fresh one.

[kaidjr]

21 minutes ago, Fasauceome said:

What do you mean specifically by stuck on boot? Does the operating system begin to load, but fail? Are you unable to get into the bios?

 

Is the SSD for this computer from an old computer with a pre-existing operating system on it?

 

The shop you took it to telling you that it boots via a USB sounds like you can access an OS if you install a fresh one.

it posts, i can access bios and boot menu but it wont go further than that.  All parts are brand new and in the store we booted it with a windows 10 boot usb. Im starting to get scared that its the mb fault, msi x570s mag tomahawk max and the ssd is samsung 980 pcie 3 1tb

[Fasauceome]

15 minutes ago, kaidjr said:

it posts, i can access bios and boot menu but it wont go further than that.  All parts are brand new and in the store we booted it with a windows 10 boot usb. Im starting to get scared that its the mb fault, msi x570s mag tomahawk max and the ssd is samsung 980 pcie 3 1tb

Just based on what you're telling me, it sounds an awful lot like you just haven't installed windows on that Samsung 980, but are expecting to be able to boot into windows somehow anyway.

 

Since in the store you can boot to the windows USB, you can just run the windows installation correct? And after that, what happens?

 

From your description, I don't see anything wrong with the PC. All new components, no operating system installed yet, boots to BIOS as expected.

Edited August 7, 2022 by Fasauceome

[kaidjr]

4 minutes ago, Fasauceome said:

Just based on what you're telling me, it sounds an awful lot like you just haven't installed windows on that Samsung 980, but are expecting to be able to boot into windows somehow anyway.

 

Since in the store you can boot to the windows USB, you can just run the windows installation correct? And after that, what happens?

no like literally im typing rn from the new pc. they installed the os and all but the thing is if i shut it down rn it wont get past bios or boot menu without me formatting it and booting through that usb again. 

[Fasauceome]

1 minute ago, kaidjr said:

no like literally im typing rn from the new pc. they installed the os and all but the thing is if i shut it down rn it wont get past bios or boot menu without me formatting it and booting through that usb again. 

Ok that does clarify the situation.

 

If it were me, I would also try windows 11 and possibly Linux to see if boot behavior changes. I have had a system that could boot just fine on Linux, but not windows 10. Turned out to be a bad SSD.

[kaidjr]

Just now, Fasauceome said:

Ok that does clarify the situation.

 

If it were me, I would also try windows 11 and possibly Linux to see if boot behavior changes. I have had a system that could boot just fine on Linux, but not windows 10. Turned out to be a bad SSD.

yeah i asked a friend to bring one of his free ssds over tomorrow to see if its the ssds fault but i havent tried booting with another os will check that tomorrow. But after spending almost 9 hours plugging, unplugging, resseting, updating, downloading previous version bios etc im scared its the mb cause its my 1st time getting msi and its not a cheap one lol

[Thud29]

On 8/6/2022 at 8:25 PM, kaidjr said:

yeah i asked a friend to bring one of his free ssds over tomorrow to see if its the ssds fault but i havent tried booting with another os will check that tomorrow. But after spending almost 9 hours plugging, unplugging, resseting, updating, downloading previous version bios etc im scared its the mb cause its my 1st time getting msi and its not a cheap one lol

Did you figure this out? Having a similar issue but on my current computer and I don't want to lose my files