Dying component

[Toma1O6]

In continuation of previous thread 

- replaced PSU, however the issue still persists. What could be the cause of this?

 

I have issue for few months now, but I don't know what is causing that. Basically during some loading operation in games (like changing maps between matches, loading cutscenes in missions etc) but never while playing. Only when something load heavy happens.

This issue causes my screens to turn to solid color (looks like the last color which was being rendered), but mostly every else stays responsive -> I can hear audio from discord, but nobody can hear me, keyboard is responsive too. After some time monitor just says "No signal" and stays off. I always have to hard reset the pc. I have checked the Event viewer, but there is only error about unexpected shut down, nothing else.

 

Also sometimes when I'm starting some programs/games, audio might stutter a little bit, not sure if it's related, but shouldn't be happening in my opinion.

 

What I tried so far:

• Updating to latest GPU drivers (few times now)
• Reseating the GPU
• Deep cleaning the PCIe ports and completely whole pc
• Running some GPU benchmark app for 4 hours - temps never went over 78°C, no crashes (heaven unigine benchmark in extreme settings)
• Using different ports on the GPU
• Checking temps (GPU max 78°C even after many hours of playing, CPU max 60°C)
• Getting new PSU

I haven't managed to replicate the issue, it happens completely randomly during loading operations in games. I was researching for possible causes of this and found out, that it could be caused basically by anything. Most responses were leaning towards unrealiable PSU power and I had kinda crappy PSU before so I have replaced it. Then it ran fine for a week and today it crashed again - image got stuck and solid color, but I was able to hear sounds from spotify and discord just fine, keyboard stayed responsive.

 

My specs in case it helps with anything:
CPU: i5-9600KF (no OC)
RAM: 32GB 2666MHz (4x8GB)
GPU: RTX 2060 (Factory settings)
PSU: Corsair rm750x - 750W
Motherboard: ASROCK B365M PRO4

[Bitter]

My gut says RAM issues.

[Toma1O6]

8 hours ago, Bitter said:

My gut says RAM issues.

Okay, I'm going to take out my 2 older RAM sticks to see if that helps, thank you

[Toma1O6]

12 hours ago, Bitter said:

My gut says RAM issues.

Okay, so it happened again while I was using only 2 new modules which I bought few months ago. 

Now I have inserted the 2 old ones, but I don't really hope for improvement as it was happening before with these 2 modules only. 

Do you have any other ideas what could be causing this? 

[Toma1O6]

At this point I'm kinda leaning towards the idea of GPU being bad, but I don't really like the idea of just throwing more money at it and hoping that it will solve the issue. And seeing that it happens only during loading in games I really doubt it would be bad GPU (or could it be VRAM maybe?) 

[Toma1O6]

Okay so the solid color freeze happens even with the other RAM stick unfortunately.. 

[Bitter]

Is your PCIe or baseclock overclocked?

[Toma1O6]

39 minutes ago, Bitter said:

Is your PCIe or baseclock overclocked?

I haven't been doing any overclocking so everything is as it arrived from factory. Msi Afterburner also says +0 next to both core clock and memory clock so I guess its not overclocked.

 

Could this issue also be caused by running 2 monitors? I have never had this issue before I started using 2 monitors (and it happened after few months of using these), but it also crashes when I have only 1 turned on (and also disable via windows settings)

[Toma1O6]

5 hours ago, Bitter said:

Is your PCIe or baseclock overclocked?

It happened again, however this time the screen stayed black and pc restarted. And finally windows generated dump file, could you please tell me whats wrong?

072422-6421-01.dmp

[Bitter]

Try a program called "Who Crashed".

[Toma1O6]

15 minutes ago, Bitter said:

Try a program called "Who Crashed".

 

Okay so I have few screenshots, looks like some minidumps were generated for some of the previous crashes (not for all though). Based on the previous dumps it looks like issue with VRAM on GPU

I have also checked the reliability monitor and here it says Hardware error and few livekernel event errors -
LiveKernelEvent code 141 (2x in a row)
LiveKernelEvent code 1b8
LiveKernelEvent code 13a (BlueScreen apparently, but I didn't see it.. but that would make sense if gpu failed)

I attached few screenshots from WhoCrashed program, there are few more below, but all of them are same like the previous ones. And I have never had different crash than screen stuck in solid color and blackscreen+restart today)