Keep Getting IRQL_NOT_LESS_OR_EQUAL or DRIVER_OVERRAN_STACK_BUFFER

Maat Mons · June 27, 2022

Windows 10 Home (original OEM installation)

AMD Ryzen 7 4800H with Radeon Graphics 2.90 GHz

NVIDIA GeForce RTX 2060

Eluktronics RP-15 Laptop

I’ve updated all the drivers. I’ve run System File Checker. I can’t make heads or tails of the contents of Event Viewer.

Most of the BSoDs come when I’m watching YouTube videos, but that might just be because I’m constantly watching YouTube videos. Most games aren’t a problem, but playing Creeper World Anniversary Edition or Creeper World 2 Anniversary Edition is a fast way to get a blue screen.

When I originally got this laptop, it had a tendency to stop working when I took it anywhere. But I haven’t had that issue since I reseated the RAM and moved the NVMe SSD to the other slot. I don’t know which of those things is what fixed it. I did them both at the same time.

191x7 · June 27, 2022

Latest bios?

Latest AMD chipset drivers?

Maat Mons · June 29, 2022

Sorry for the delay in answering. I wasn't eager to deliberately blue-screen my computer to verify that the problem is still there.

After I read your post, I updated my AMD drivers. Creeper World still crashes my computer at about the 15 minute mark. I can't say for sure that's the same problem as my YouTube-related crashes, but those aren't reliable enough that I can make them happen for a test. I haven't had YouTube blue-screen me in the last few days, but it's not unusual to go that long.

I can't find any updated BIOS on the Eluktronics website. And the BIOS doesn't have a built-in update feature. If it's out of date, I'm not sure where else to find up-to-date versions.

Edit: I got another crash while watching a YouTube video. So the updated AMD drivers didn't fix it.

Maat Mons · June 29, 2022

When I run File Signature Verification Tool, it says:

Quote

The following files have not been digitally signed:
difxapi.dll
thxmicapo.dll
thxoutapo.dll

But when I run Driver Verifier Manager, it says:

Quote

No unsigned drivers have been found.

Also, the first time I ran it, it said two of my drivers were for older versions of Windows. But when I ran it again to get the file names to post here, it said there were no drivers for older versions of Windows.

Usually, the BSoD error doesn't cite any program as being what caused the problem. One time, it did list a program, and it was amdppm.sys. Advice I've found online for dealing with amdppm.sys says to tinker with the registry. Some people said it fixed things for them, but others said it made things worse. Should I try it?

Maat Mons · July 11, 2022

As I said before, I keep getting "Dump file creation failed due to error during dump creation." And I usually don't see any program cited by the blue screen itself.

As I also said before, one time a blue screen did cite a program, and it was amdppm.sys. I didn't have the courage to try fiddling around in the registry like some internet site said I should. But the internet had lead me to believe this program was part of my onboard AMD graphics, so I tried just disabling those. This allowed me to play multiple levels of Creeper World without crashing, so I was starting to think my problem might be fixed. But then, during a particularly long level, the system blue-screened.

Nevertheless, I decided to give things some time, and see if there was any effect on my non-gaming crashes. A few nights back, the system experienced an unexpected shutdown. And today, the screen went black while I was watching a YouTube video, and I couldn't do anything except restart. So I guess the problem's still there.

Also, don't know if this is related, but for the last little while, videos have been tending to get out-of-sync with their audio, and I've occasionally gotten weird clicking/snapping noises in the audio.

Looking around more, some things are saying amdppm.sys is for managing power states, not onboard graphics. I've also found some things suggesting IRQL_NOT_LESS_OR_EQUAL could be a power issue too. Is there anything I can do to follow up on that possibility? Would it help to put the system into a less power-hungry mode? Eluktronics pre-installed some software that switches between a few presets that it doesn't really explain. I've been running constantly on the highest one. Is it worth trying the second-highest one, to see if things are less crash-prone?