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Laptop restarting randomly

Wolly9102
By Wolly9102
in Troubleshooting
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Hello,

 

Ever since I got my laptop it reboots at random times and not in an pattern. It's a brute force restart giving me one minute to finish what I was doing before restarting which is very annoying. An update to Windows 11 didn't help.

Looking around event viewer I found mutiple instances of this:

 

The process C:\WINDOWS\system32\shutdown.exe (DESKTOP-001L3N7) initialized the reboot of computer DESKTOP-001L3N7 on behalf of userNT AUTHORITY\SYSTEM for the following reason: Hardware: Maintenance (Planned) Code: 0x80010001 Shutdown Type: Reboot Remark:

 

also before this event which has something to do with it happens before restarting.:

 

A service has been installed. Service Name: VSSrv Service file name: "C:\WINDOWS\system32\VSSrv.exe" Service Type: User Mode Service Service Start Type: Demand Start Service Account: LocalSystem

 

No tasks are planned if I look into task viewer. Does anybody have any idea? 🙂 

 

Regards,

Main PC:

CPU: AMD Ryzen 7 5700X3D | RAM:Corsair LPX 3200 mhz (32GB) 

Mobo:ASUS Strix B550-F Wifi | GPU: Gigabyte 9070

Case: Sharkoon Nightshark RGB| Storage: 500 GB 970 EVO Plus 1 TB WD blue 500 GB Samsung HDD

Monitor: iiyama G-Master G2470HSU-B1 165Hz

Powersupply: Cooler Master GX III Gold 750

 

 

Main Laptop

CPU: AMD Ryzen 7 4800H | RAM: Team group 16 GB 2666 mhz

GPU: RTX 2060 (MXM swappable)

Monitor: 1080p 120Hz

Storage: 2x 1 TB Samsung 970 EVO NVMe (no raid)

 

 

Second Laptop

CPU: Intel Core I5 1235u,  RAM: Crucial 16 GB 3200 mhz

GPU: IrisXe 80 eu

Storage: 512 GB WD Digital SN530 NVMe

 

Phone:

Xiaomi MI 11

 

Work Phone:

Samsung Xcover 6pro

 

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