Help with windows 10 installation problem

[Dualboi]

So I built my first everything worked fine until I went to install windows 10 nothing but problem after problem I’ve tried and asked on every forum I can find/think of and haven’t sorted it after working on it for close to a week now.

te problem itself is I get an error message as I’m installing windows 10 which states “Windows could not prepare the computer to boot into the next phase of the installation. To instal windows restart the installation.”

 

things I’ve tried remaking the bootable usb twice 

using every usb slot

buying a bootable usb from a pc shop

downloading the correct drivers as this was a problem at one point.

 

any help would be extremely appreciated as at this point I’m out of ideas and have a unusable pc that I was super excited to use. 

[drdrewnatic]

9 minutes ago, Dualboi said:

So I built my first everything worked fine until I went to install windows 10 nothing but problem after problem I’ve tried and asked on every forum I can find/think of and haven’t sorted it after working on it for close to a week now.

te problem itself is I get an error message as I’m installing windows 10 which states “Windows could not prepare the computer to boot into the next phase of the installation. To instal windows restart the installation.”

 

things I’ve tried remaking the bootable usb twice 

using every usb slot

buying a bootable usb from a pc shop

downloading the correct drivers as this was a problem at one point.

 

any help would be extremely appreciated as at this point I’m out of ideas and have a unusable pc that I was super excited to use. 

Specs?

[IAmNik]

What are your PC specs?

[FliP0x]

Is the Hard Drive properly formatted?

 

If Windows won't install itself, you can trick the system and install Windows elsewhere (if you have spare parts) and clone the Windows installation to the drive that you are currently trying to install it on.

[Dualboi]

2 minutes ago, FliP0x said:

Is the Hard Drive properly formatted?

 

If Windows won't install itself, you can trick the system and install Windows elsewhere (if you have spare parts) and clone the Windows installation to the drive that you are currently trying to install it on.

I don’t own another form of storage but if that’s likely to work I might buy another 

[Dualboi]

5 minutes ago, drdrewnatic said:

Specs?

Intel i7, asus prime z690 p wifi, msi 3070ti rtx? 1tb nvme ssd

[drdrewnatic]

10 minutes ago, Dualboi said:

Intel i7, asus prime z690 p wifi, msi 3070ti rtx? 1tb nvme ssd

Updating the BIOS is never a bad idea in situations like this. It's not guaranteed, but it could work.

[Dualboi]

3 minutes ago, drdrewnatic said:

Updating the BIOS is never a bad idea in situations like this. It's not guaranteed, but it could work.

How do I do that? Sorry I’m a bit of a noob lol

[drdrewnatic]

Just now, Dualboi said:

How do I do that? Sorry I’m a bit of a noob lol

You can watch this video from Asus. It is with a different board and CPU but the BIOS layout is the same.

 

 

[Dualboi]

1 minute ago, drdrewnatic said:

You can watch this video from Asus. It is with a different board and CPU but the BIOS layout is the same.

 

 

Thank you I really appreciate the help 

[drdrewnatic]

2 minutes ago, Dualboi said:

Thank you I really appreciate the help 

Let me know if that works or not.

[Dualboi]

15 minutes ago, drdrewnatic said:

Let me know if that works or not.

I will keep you posted ^^

[Dualboi]

1 hour ago, drdrewnatic said:

Let me know if that works or not.

It didn’t work

[drdrewnatic]

Just now, Dualboi said:

It didn’t work

That's unfortunate. I figured that would happen.

 

Just to confirm, when you go to select a drive, there is only one option which says "unallocated space", correct?

 

It seems like this issue mainly has to do with drive partions. If it's a new drive, there shoudn't be any partitions on it but maybe a complete wipe of the drive could help.

 

When you first boot into the USB stick, press SHIFT+F10

 

type the following command and press ENTER:

diskpart

A diskpart prompt will open.

From the prompt, type this command and press ENTER:

list disk

A list of your drives will appear. Verify that you see your 1tb ssd and take note of what number it is.

select the disk and press ENTER:

select disk # (Replace with disk number)

Finally, type this and press ENTER:

clean

 

Now we can confirm that the drive has no partitions on it.

 

Don't think this will work but just eliminating options.

[Dualboi]

9 hours ago, drdrewnatic said:

That's unfortunate. I figured that would happen.

 

Just to confirm, when you go to select a drive, there is only one option which says "unallocated space", correct?

 

It seems like this issue mainly has to do with drive partions. If it's a new drive, there shoudn't be any partitions on it but maybe a complete wipe of the drive could help.

 

When you first boot into the USB stick, press SHIFT+F10

 

type the following command and press ENTER:

diskpart

A diskpart prompt will open.

From the prompt, type this command and press ENTER:

list disk

A list of your drives will appear. Verify that you see your 1tb ssd and take note of what number it is.

select the disk and press ENTER:

select disk # (Replace with disk number)

Finally, type this and press ENTER:

clean

 

Now we can confirm that the drive has no partitions on it.

 

Don't think this will work but just eliminating options.

I’ll try that thanks

[Dualboi]

12 hours ago, drdrewnatic said:

That's unfortunate. I figured that would happen.

 

Just to confirm, when you go to select a drive, there is only one option which says "unallocated space", correct?

 

It seems like this issue mainly has to do with drive partions. If it's a new drive, there shoudn't be any partitions on it but maybe a complete wipe of the drive could help.

 

When you first boot into the USB stick, press SHIFT+F10

 

type the following command and press ENTER:

diskpart

A diskpart prompt will open.

From the prompt, type this command and press ENTER:

list disk

A list of your drives will appear. Verify that you see your 1tb ssd and take note of what number it is.

select the disk and press ENTER:

select disk # (Replace with disk number)

Finally, type this and press ENTER:

clean

 

Now we can confirm that the drive has no partitions on it.

 

Don't think this will work but just eliminating options.

ok i tried this and it came back with diskpart has encountered an error: the request could not be performed because I/0 device error.

see the systems log for more info

[drdrewnatic]

4 hours ago, Dualboi said:

ok i tried this and it came back with diskpart has encountered an error: the request could not be performed because I/0 device error.

see the systems log for more info

Hmmmmm. Do you think that you could record your screen (or at least take a picture) on every step of the installation process. From the "Install Now" button, to your error. I just want to see what the process is. Could I also have the make and model of the drive? I know you mentioned 1tb nvme, but I never got details.

[Dualboi]

2 hours ago, drdrewnatic said:

Hmmmmm. Do you think that you could record your screen (or at least take a picture) on every step of the installation process. From the "Install Now" button, to your error. I just want to see what the process is. Could I also have the make and model of the drive? I know you mentioned 1tb nvme, but I never got details.

sure the drive is WD_BLUE SN570 1TB M.2 2280 PCIe Gen3 NVMe ill attach some photos of the installation process 

 

[Dualboi]

19 hours ago, drdrewnatic said:

That's unfortunate. I figured that would happen.

 

Just to confirm, when you go to select a drive, there is only one option which says "unallocated space", correct?

 

It seems like this issue mainly has to do with drive partions. If it's a new drive, there shoudn't be any partitions on it but maybe a complete wipe of the drive could help.

 

When you first boot into the USB stick, press SHIFT+F10

 

type the following command and press ENTER:

diskpart

A diskpart prompt will open.

From the prompt, type this command and press ENTER:

list disk

A list of your drives will appear. Verify that you see your 1tb ssd and take note of what number it is.

select the disk and press ENTER:

select disk # (Replace with disk number)

Finally, type this and press ENTER:

clean

 

Now we can confirm that the drive has no partitions on it.

 

Don't think this will work but just eliminating options.

I was recording myself during the installation process and it worked no error message it just started loading the file thing must have worked thank you so much the relief is almost sad lol

[drdrewnatic]

1 minute ago, Dualboi said:

I was recording myself during the installation process and it worked no error message it just started loading the file thing must have worked thank you so much the relief is almost sad lol

Well, that's not the result I was excpecting but if it worked then I guess I'll take it. Building your first PC is always super stressful, especially when something goes wrong so I know how you feel. Congrats on the new PC!

[Dualboi]

34 minutes ago, drdrewnatic said:

Well, that's not the result I was excpecting but if it worked then I guess I'll take it. Building your first PC is always super stressful, especially when something goes wrong so I know how you feel. Congrats on the new PC!

Yeah it was very stressful but now I’ve got a some gaming to catch up on ^^