New PC/Builder, CPU overheating, BSoD

[MattM24]

In the past couple of days I built my first PC:

Case: Phanteks Enthoo Pro-Acrylic Window
Motherboard: MSI MPG Z490 Gaming Plus
CPU: Intel i7-10700K
CPU Cooler: EK-AIO Basic 240
Memory: Corsair Dominator Platinum 32 Gb (2 x 16GB) DDR4-3000 CL15
Storage: Seagate Barracuda 2 TB
Storage: Samsung 980 Pro PCIe 4.0 NVMe M.2 SSD 1TB
GPU: XFX-Speedster Qick 308 AMD Radeon RX 6600 XT 8 GB
Power: EVGA SuperNova GA 1000 W G6
OS: Windows 10 Pro, no product key

When downloading the necessary drivers to my PC, upon restarting for them to be applied I received a warning the CPU was starting to get overheated. This could not have been more than 10 minutes 15 max. Now whenever I turn on the PC I can get on for about 30 seconds then I receive the Message," Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you. " or "A problem has been detected, and Windows has been shut down to prevent damage to your computer. " with Whea Uncorrectable Error being cited. Upon restarting the I get a warning message stating CPU is overheating no more than 60 seconds after having been booted up initially. I have two fans directly above as intake and 1 on the front, and 1 exhaust in the back. The AIO Fans are plugged into CPU_Fan on the motherboard, pump is connected to Pump_Fan, and the others are on Sys Fan. Each fan works and the CPU will still overheat despite also having the side-panel open. I have reapplied thermal paste and made sure of good contact.

I have considered and attempted to format the drives to try and remove the drivers in case those are the issue, but I am not able to complete a format or manual removal of an program before being blue screened. I also did this in the hopes the issue was software and starting fresh would solve it. I do not have any data on drive that personally need to be saved.

When i carefully touch the device sitting on the CPU, It is cool and barely warm. Only becoming so after the PC shuts off, and it is barely noticeable. I have noticed the tubes running from the device are cool as well and I have not noticed a change in temperature. My assumption is the pump is broken or something similar, but I have yet to change it as this was only completed yesterday.

The CPU temp in BIOS when I checked hit 80 but Motherboard was 30, idle.

Also of note, I did have the components for a couple of months due to the shortage of graphics cards preventing me. However the Hardware never left the packaging and the Case was dusted and cleaned prior to assembly.

Thank you for your time for reading this and any assistance. I recognize CPU is have been addressed many many times, but I appreciate the time given to looking at this one.

I just pray its not the CPU or the Motherboard.

[dwm]

Lifewire says this...   "The WHEA uncorrectable error is a stop code displayed during blue screen crashes and is usually due to hardware failure. A failing hard drive, defective memory, improperly seated CPU, and a variety of other hardware issues can all result in a WHEA uncorrectable error."

 

Lifewire - WHEA Uncorrectable error

[Cr33ps]

I have seen similar issues before, most likely a hardware issue. What position is the pump in? Are you sure it is not a disk issue? How are you on windows 10 pro with no product key?

[MattM24]

@Cr33ps

 

1. See Picture, currently lying down.

 

2. I am not sure if it is a disk issue. All components are new.

 

3. What I mean by Windows 10 Pro without a key, is when you first setup the OS, through the menu you have to enter the product key; There is however the button to continue without a product key and that is what I did. I planned on getting Windows 10 Pro fully after first setting up the PC and making sure it could run.

[Cr33ps]

Looks fine, I guess you are on the default windows 10 since you don't have a key. I guess that floating eps cable is just the extra 4pin right? There are no intake fans which are bad and can cause overheating. You might want to move the fan to the front of your case.

[MattM24]

The floating eps cable is an extra, the motherboard had 12 pins and not 16. There is a fan at the front of the case located in the lower right that came with the case. I believe I am not able to move the aio to the front because of how the case fan configuration is set up because that is where the HDD/SSD are stored. Also I thought that the way the AIO is configured on top would be the way to suck air in, not out. Am I wrong? The logo of the fan is facing away from the motherboard, and I though the short hand was faces suck.

[MattM24]

In Bios, I assume this is an indication the pump is broken/non-functioning.

[SavageNeo]

first of all, your fans are in a wrong way, they are pulling air from outside, but they should be pushing air outside the case. alse Water pump should be at "AIO_Pump" and not in the AIO_fans.

 

try to plug the pump, into to a normal sys fan header adn see if it runs then