RTX3070ti FE with Code 43

[FalkE]

Hello all,

 

last week, I managed to get my hands on a new Nvidia RTX3070ti FE using the official seller here in Germany.

 

After receiving that card, I immediately put it in my PC and it worked fine. I also played some games (RL, Battlefield2042, Cyberpunk, ...) and everything seemed fine!

 

Yesterday, I wanted to start the PC but noticed some weired behaviour:

Windows would only run at 60 Hz (not 144 Hz) and the second monitor was not working.

I had a look at device manager and found that the GPU showed a yellow mark with "Windows has stopped this device because it has reported problems (Code 43)".

 

After that, I tried the following steps:

- Restart Windows (also shift-shutdown to do a full power off)

- Reinstall graphics driver (with and without uninstall using DDU)

- Use a older graphics driver

- Install Windows 10 on a different SSD with only the Nvidia graphics driver

- Use Pop_OS with Nvidia driver

- BIOS update to latest beta BIOS

- Explicitly setting PCIe generation in BIOS to Gen3

 

None of the steps seems to fix the problem completely. Once or twice I was able to boot into Windows and everything was working (at least on the Desktop, GSync, second screen, ...). 

 

I also put my old GTX1060 6GB back in the system and that graphics card worked fine (tried multiple boots).

 

relevant system specs:

- AMD Ryzen 3600

- MSI B450 Tomahawk Max

- Nvidia RTX3070ti FE

- Asus PG248Q + AOC G2460V (both connected using Display Port)

 

After a few hours of debugging, I tried different DisplayPort cables (I've been using the old ones for years and they always worked fine).

Fow now, this seems to fix the problem 

 

Later today, I need to test if the problem is caused by interference because those DisplayPort cables run alongside many other cables. 

I'm totally confused now - has anyone experienced similar problems?

 

@LinusTech I guess that would be a good "tech tips" video idea for your bonkers cable tester: What is the influence of other cables (e.g. power cables, ...) running parallel to DisplayPort on the signal quality.

 

I would appreciate any help/confirmation/rejectionon on my theory.

 

FalkE

[FalkE]

Seems like it was just coincidence or luck that the GPU worked during boot.

If I start a 3D application, it crashes almost immediately and drops me back to the desktop.

 

So... After waiting for months and months, I need to wait even longer and get the RMA going

[frozensun]

Have you tried it running other OS like some Linux distro?

[FalkE]

Just Pop_OS for now. I'm not really sure what the driver support for RTX 3000 Series on Linux currently is.

However, even reinstalling WIndows10 on a different SSD did not change anything.

[FalkE]

Just a short update:
After a few weeks of waiting for the Nvidia RMA process, I've received a completely new card (in sealed retail box).

I also tried to get information on the reason the old card was not working correctly, but was unable to do so (neither via email nor chat).