Computer Freezes

[MrCognoscenti]

Hi, so basically i was just playing a game and watching a video on my second monitor, next thing i noticed was the sounds were playing but the screens were frozen, so i moved my mouse and 2 seconds later, vibrating sounds started happening, no blue screen no nothing, just frozen. So I shut my pc off and restarted it and i checked event viewer and the only things that i can see are, Kernel power EventID 41 (63) error, BugCheck errors EventID 1001 and 1005, volmgr event id 161 and Service Control Manager Event ID 7031. I did sfc cmd prompt scan and other checks to see if its a corrupt file however it is not, I used verifier to check all drivers/services however I did not blue screen so I guess they are ok.

Pc Specs:

Asus x570 gaming f

ryzen 7 5800x @ 4.7ghz

2070 super gaming x trio - slight oc

trident z rgb 32gb ram @ 3600mhz

Corsair RM750x

Windows 11

 

This happened to me like 2 weeks ago maybe or 1 and i reinstalled gpu driver as i thought it might be the cause so i sued ddu and uninstalled then installed it all over again, seems that's not the issue, doesn't seem to happen often. Side notes: I have HPET turned off as when i had it on for some reason i was getting bad fps on cpu demanding games, think its a windows 11 thing.   

 

[Frizz]

49 minutes ago, MrCognoscenti said:

Hi, so basically i was just playing a game and watching a video on my second monitor, next thing i noticed was the sounds were playing but the screens were frozen, so i moved my mouse and 2 seconds later, vibrating sounds started happening, no blue screen no nothing, just frozen. So I shut my pc off and restarted it and i checked event viewer and the only things that i can see are, Kernel power EventID 41 (63) error, BugCheck errors EventID 1001 and 1005, volmgr event id 161 and Service Control Manager Event ID 7031. I did sfc cmd prompt scan and other checks to see if its a corrupt file however it is not, I used verifier to check all drivers/services however I did not blue screen so I guess they are ok.

Pc Specs:

Asus x570 gaming f

ryzen 7 5800x @ 4.7ghz

2070 super gaming x trio - slight oc

trident z rgb 32gb ram @ 3600mhz

Corsair RM750x

Windows 11

 

This happened to me like 2 weeks ago maybe or 1 and i reinstalled gpu driver as i thought it might be the cause so i sued ddu and uninstalled then installed it all over again, seems that's not the issue, doesn't seem to happen often. Side notes: I have HPET turned off as when i had it on for some reason i was getting bad fps on cpu demanding games, think its a windows 11 thing.   

 

Yeah GPU driver was my first guess too. 
What happens if you just remove that monitor for some time, does it still happen? W11 does have some multiple monitor issues especially with HDR that are still being ironed out

From there you can try a different cable and different cable port type (I.e. HDMI and DisplayPort cable) to see if it's a cable or port issue. 
 

Any firmware/software updates for the monitor? 
On the off chance a CMOS clear will help make sure nothing else weird could be happening (say RAM/CPU memory controller errors from overclocks causing a crash)

Also, do you have the newest BIOS and chipset?

[MrCognoscenti]

24 minutes ago, Frizz said:

Yeah GPU driver was my first guess too. 
What happens if you just remove that monitor for some time, does it still happen? W11 does have some multiple monitor issues especially with HDR that are still being ironed out

From there you can try a different cable and different cable port type (I.e. HDMI and DisplayPort cable) to see if it's a cable or port issue. 
 

Any firmware/software updates for the monitor? 
On the off chance a CMOS clear will help make sure nothing else weird could be happening (say RAM/CPU memory controller errors from overclocks causing a crash)

Also, do you have the newest BIOS and chipset?

Thanks for the quick reply, so I have two monitors, one is display port and the other is hdmi, both seem to freeze so I dont think it would be a multi screen issue or cable but i will try if it happens again, clearing cmos is a good idea If it persits I will resort to clearing it and updates wise i keep everything nice and up to date, latest everything, im thinking its some sort of driver issue or windows issues/corrupt files.