PC boot looping

[B80y3113]

Im trying to help a friend who's pc is boot looping without posting, so far we've tried unplugging and plugging back in the ram, gpu, and cmos chip. the pc has been working fine for a year and just randomly turned off and started boot looping 

 

 

ASRock B450 Steel Legend

amd ryzen 5 3600 

gigabyte GTX 1660 super

[ApolloX75]

5 minutes ago, B80y3113 said:

Im trying to help a friend who's pc is boot looping without posting, so far we've tried unplugging and plugging back in the ram, gpu, and cmos chip. the pc has been working fine for a year and just randomly turned off and started boot looping 

 

 

ASRock B450 Steel Legend

amd ryzen 5 3600 

gigabyte GTX 1660 super

Judging from the motherboard manual there doesn't seem to be any debug LEDs on the board, so that's a bust. You could, if you have one, plug in a little mobo speaker to the header and listen for the beep codes, but most people don't keep those around and throw them out with the packaging. 

 

How many sticks of RAM do they have? If two, try one at a time. Without debug LEDs or POST codes this will be a little difficult to crack.

[B80y3113]

5 minutes ago, ApolloX75 said:

Judging from the motherboard manual there doesn't seem to be any debug LEDs on the board, so that's a bust. You could, if you have one, plug in a little mobo speaker to the header and listen for the beep codes, but most people don't keep those around and throw them out with the packaging. 

 

How many sticks of RAM do they have? If two, try one at a time. Without debug LEDs or POST codes this will be a little difficult to crack.

yeah they have 2 sticks, we tried using 1 at a time and it had the same issue, the lack of debug codes is really annoying 

[ApolloX75]

12 minutes ago, B80y3113 said:

yeah they have 2 sticks, we tried using 1 at a time and it had the same issue, the lack of debug codes is really annoying 

That's frustrating.

 

If you've got a working system with similar specs pull parts from it one at a time and swap them in. GPU and RAM would be the start if at all possible, you can also try disconnecting drives one at a time and see if it's caused by a bad one. If none of those solve the issue, then you're looking at either a mobo or CPU failure as the most likely culprit. Possible it's PSU but less likely.

 

A POST code speaker would be a great idea, just want to reinforce that.

[B80y3113]

10 minutes ago, ApolloX75 said:

That's frustrating.

 

If you've got a working system with similar specs pull parts from it one at a time and swap them in. GPU and RAM would be the start if at all possible, you can also try disconnecting drives one at a time and see if it's caused by a bad one. If none of those solve the issue, then you're looking at either a mobo or CPU failure as the most likely culprit. Possible it's PSU but less likely.

 

A POST code speaker would be a great idea, just want to reinforce that.

they tried taking out the drives and it still wasnt working. they live kinda in the middle of no where so a post code speaker might take a while to arrive but we'll look into that

thanks for your help anyways