I need urgent help PLEASE

[MORPH_WOLF]

i was watching a youtube video and realized that my wireless mouse stopped working its not moving the cursor and nor left or right clicking but its still turned on i have tried to take out the dongle and put it back in but didn't do anything please help i need to get work done.....

[suedseefrucht]

22 minutes ago, MORPH_WOLF said:

i was watching a youtube video and realized that my wireless mouse stopped working its not moving the cursor and nor left or right clicking but its still turned on i have tried to take out the dongle and put it back in but didn't do anything please help i need to get work done.....

Change the battery / charge it?

[MORPH_WOLF]

2 minutes ago, suedseefrucht said:

Change the battery / charge it?

i did change it did nothing but the red light is still lit and i dont know what to do

[MORPH_WOLF]

1 minute ago, MORPH_WOLF said:

i did change it did nothing but the red light is still lit and i dont know what to do

i am thinking there might be a problem with drivers 

[suedseefrucht]

2 minutes ago, MORPH_WOLF said:

i did change it did nothing but the red light is still lit and i dont know what to do

Okay, what could be the problem?

 

1. Battery charged: check

2. Bad wireless connection: Is there any metal between the mouse and the dongle? How far away is your mouse from the dongle?

 

3. Mouse is broken: How old is it? Is there still warranty?

 

2 minutes ago, MORPH_WOLF said:

i am thinking there might be a problem with drivers 

What makes you think that?

 

31 minutes ago, MORPH_WOLF said:

my wireless mouse stopped working

So it worked before with the same driver, right?

[MORPH_WOLF]

2 minutes ago, suedseefrucht said:

Okay, what could be the problem?

 

1. Battery charged: check

2. Bad wireless connection: Is there any metal between the mouse and the dongle? How far away is your mouse from the dongle?

 

3. Mouse is broken: How old is it? Is there still warranty?

 

What makes you think that?

 

So it worked before with the same driver, right?

if i remember the mouse was bought in 2020 its a asus WT 200 wireless mouse its was not broken has been running the same driver since the day it was bought there is no metal between the mouse and the dongle , the mouse is about 1 feet away from the dongle please hlep

[MORPH_WOLF]

9 minutes ago, suedseefrucht said:

Okay, what could be the problem?

 

1. Battery charged: check

2. Bad wireless connection: Is there any metal between the mouse and the dongle? How far away is your mouse from the dongle?

 

3. Mouse is broken: How old is it? Is there still warranty?

 

What makes you think that?

 

So it worked before with the same driver, right?

and also it suddenly stopped working there was no restart or anything the mouse was and still is lit like it is connected windows is still recognizing this as a mouse and letting me check it

[suedseefrucht]

3 minutes ago, MORPH_WOLF said:

has been running the same driver since the day it was bought there is no metal between the mouse and the dongle , the mouse is about 1 feet away from the dongle

I'm out of ideas then.
Except:

Did you try turning your computer off and back on again?

[MORPH_WOLF]

Just now, suedseefrucht said:

I'm out of ideas then.
Except:

Did you try turning your computer off and back on again?

hold on let me try 

[MORPH_WOLF]

7 minutes ago, suedseefrucht said:

I'm out of ideas then.
Except:

Did you try turning your computer off and back on again?

Did not work

[suedseefrucht]

57 minutes ago, MORPH_WOLF said:

i need to get work done.....

Well, if it's urgent, just get a new mouse for like 10-20 USD.
Maybe one day you will find a solution, maybe not.
I use a wired mouse. It cant have a bad connection, I dont need to charge it and it just works all the time.

[MORPH_WOLF]

• 10 minutes ago, suedseefrucht said:

  I'm out of ideas then.
  Except:

  Did you try turning your computer off and back on again?

  update apparently both cells i tried were empty i plopped another new cell it works again

[MORPH_WOLF]

1 minute ago, suedseefrucht said:

Well, if it's urgent, just get a new mouse for like 10-20 USD.
Maybe one day you will find a solution, maybe not.

thanks for the advice

[suedseefrucht]

1 minute ago, MORPH_WOLF said:

apparently both cells i tried were empty i plopped another new cell it works again

Great! So the first solution was already the right one