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Virtual background not working

bigbosss
By bigbosss
in Troubleshooting
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so i meet all the minimum requirements to run a virtual background on zoom without a green screen but when i turn off the green screen it doesn't let me pick a virtual background i can add them but cant choose them to be set any suggestions? it works fine on teams and google meets.

 
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https://linustechtips.com/topic/1372917-virtual-background-not-working/
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