I need help

[Kaikidna]

Within the past week my laptops performance has dropped a shit ton and I have no idea what it is now all the parts still show up, both malware software i use didnt pick anything up, and i ran chkdsk in the command prompt which kept getting recommended to me. I think its a cpu issue because recently its always been at 100% usage where system interrupts is taking about 70% but when task manager finishes loading it disappears. Im using an i7-4710HQ and 12gb of ~1800 mhz ram and a hard drive i don’t remember the exact model laptop i have but its an envy from around 2014. 

[bmx6454]

could try running cmd, and entering "sfc /scannow", see if that finds anything. could check system configuration > services, click "hide all microsoft services", and see what's running, and unselect anything you don't want/need running. you mention multiple malware services, imho defender is more than enough, unless you are going to sites, or using software, that is less than ideal... what is the malware programs you are using? last resort would be fresh windows 10, that would likely fix any issues, unless your hdd is just old and tired and needs replacement.

[Kaikidna]

4 minutes ago, bmx6454 said:

could try running cmd, and entering "sfc /scannow", see if that finds anything. could check system configuration > services, click "hide all microsoft services", and see what's running, and unselect anything you don't want/need running. you mention multiple malware services, imho defender is more than enough, unless you are going to sites, or using software, that is less than ideal... what is the malware programs you are using? last resort would be fresh windows 10, that would likely fix any issues, unless your hdd is just old and tired and needs replacement.

I used malwarebytes and bitdefender and windows didnt find anything I'll try the command and I went through the services and it doesnt seem to work I'll follow up with the command tho. thanks

[Kaikidna]

7 hours ago, bmx6454 said:

could try running cmd, and entering "sfc /scannow", see if that finds anything. could check system configuration > services, click "hide all microsoft services", and see what's running, and unselect anything you don't want/need running. you mention multiple malware services, imho defender is more than enough, unless you are going to sites, or using software, that is less than ideal... what is the malware programs you are using? last resort would be fresh windows 10, that would likely fix any issues, unless your hdd is just old and tired and needs replacement.

The fresh restart worked everything is running great now. Thank you.