Photoshop overdosed

[4gbRamStick]

Hello everyone I hope you are all well. I’ve encountered and issue which I’ve been ignoring but now it’s happening every time.

im using photoshop it’s running smoothly and the out of no where the tool I’m using disappears and it’s back to an arrow and the navigator box guide turns into a rectangle and even if I move it it will not move at all. 

[VFXGuy]

On 8/10/2021 at 2:21 AM, 4gbRamStick said:

Hello everyone I hope you are all well. I’ve encountered and issue which I’ve been ignoring but now it’s happening every time.

im using photoshop it’s running smoothly and the out of no where the tool I’m using disappears and it’s back to an arrow and the navigator box guide turns into a rectangle and even if I move it it will not move at all. 

Not sure. Adobe live chat support is very good though. I would try that.

[4gbRamStick]

10 hours ago, VFXGuy said:

Not sure. Adobe live chat support is very good though. I would try that.

I’ve talked with Adobe 5 times and al they tell me is to switch off my gpu which makes photoshop so crappy apparently this issue is not new they just haven’t done anything 

[VFXGuy]

6 hours ago, 4gbRamStick said:

I’ve talked with Adobe 5 times and al they tell me is to switch off my gpu which makes photoshop so crappy apparently this issue is not new they just haven’t done anything 

Oh thats a shame. I had an issue with Premiere Pro and After Effects and it obviously wasn't obvious and they couldn't work out what it was let alone how to fix it. Eventually I just gave up.