System crash.

[Rhys_Butcher]

Hi all

 

Hope everyone is well,

 

I am having an issue diagnosing a Pc I am currently fixing.

 

Specs : Ryzen 5 3600 , 16 Gig Ram , GTX 1060 6 GIg, 700 watt power supply, NVME M.2 256gig.

 

The pc is having trouble playing games at all as soon as you boot into the game about 3 min later the game crashes. The only Game i have been able to get to work is Dota 2 at low. 

I have Tried a full re-install of everything rolling back drivers including GeForce drivers as well as seeing if it was maybe a power issue I ran Stress tests of each components and no crashing occurred

 

Please note this pc has traveled a lot all over Europe with its owner. This might have something to do with damage but no visible damage is present.

 

I am struggling to figure this out this is my plea for help . 

 

[Skiiwee29]

How are your CPU temps? When it crashes, does it just game crash, BSOD?

[Rhys_Butcher]

11 minutes ago, Skiiwee29 said:

How are your CPU temps? When it crashes, does it just game crash, BSOD?

It only game crashes not the whole system.

Cpu temps are perfect 

 

[Skiiwee29]

1 minute ago, Rhys_Butcher said:

It only game crashes not the whole system.

Cpu temps are perfect 

 

do they give an error when it crashes, or just crashes back to desktop with nothing?

[Rhys_Butcher]

2 minutes ago, Skiiwee29 said:

do they give an error when it crashes, or just crashes back to desktop with nothing?

No error just crashes back to Desktop. 

 

[Skiiwee29]

Just now, Rhys_Butcher said:

No error just crashes back to Desktop. 

 

what speeds are your RAM running at? Any kind of Overclock on the CPU or GPU?

[Rhys_Butcher]

9 minutes ago, Skiiwee29 said:

what speeds are your RAM running at? Any kind of Overclock on the CPU or GPU?

No overclock at all not on cpu ram or gpu 

 

[Rhys_Butcher]

11 minutes ago, Skiiwee29 said:

what speeds are your RAM running at? Any kind of Overclock on the CPU or GPU?

Im honestly stumped as to what it could be, only thing I can see when the game crashes is the GPU spikes for a couple of sec then drops down 

 

[Skiiwee29]

1 minute ago, Rhys_Butcher said:

No overclock at all not on cpu ram or gpu 

 

I would try running DDU then. Sometimes when GPU drivers get overwritten update after update after update, rollbacks etc.. they can get corrupted a bit and this may be what you're experiencing. I would go download DDU here: https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

 

Then download the latest driver for your video card here: https://www.nvidia.com/content/DriverDownload-March2009/confirmation.php?url=/Windows/471.41/471.41-desktop-win10-64bit-international-dch-whql.exe&lang=us&type=TITAN

 

Then boot your PC into safe mode, run DDU and then restart into normal windows and install the new drivers from scratch. Also make sure to do this with your internet disabled or unplugged to prevent windows from installing its own version of the drivers. 

[Rhys_Butcher]

2 minutes ago, Skiiwee29 said:

I would try running DDU then. Sometimes when GPU drivers get overwritten update after update after update, rollbacks etc.. they can get corrupted a bit and this may be what you're experiencing. I would go download DDU here: https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

 

Then download the latest driver for your video card here: https://www.nvidia.com/content/DriverDownload-March2009/confirmation.php?url=/Windows/471.41/471.41-desktop-win10-64bit-international-dch-whql.exe&lang=us&type=TITAN

 

Then boot your PC into safe mode, run DDU and then restart into normal windows and install the new drivers from scratch. Also make sure to do this with your internet disabled or unplugged to prevent windows from installing its own version of the drivers. 

Ok perfect thanks very much man will let you know if it works.