[Help] Bandwidth problem

[Hero]

Greetings community!

 

So I've noticed something to my internet this past few months, when ever I play Dota 2, and load a certain website... my ping will be berserk. From a stable 60-90ms, it will surge to 400-500, worse... 4k... making me not opening anything in my browser while on game.

 

I also checked the ping using cmd, pinging youtube it goes around 20-40ms, then I a website and then the ping goes 200+.

 

I don't think this is ISP related, since I always thought it was, making me switch to another ISP this last 3 days. Sadly, it is still the same.

 

 

[CaptRex635]

Do you have a firewall installed? That could be trying to monitor the traffic thus causing latency issues. Only other thing I could think of trying is running the game or at least Steam as an administrator. 

 

Hopefully it gets fixed soon, Good Luck!

[Hero]

Do you have a firewall installed? That could be trying to monitor the traffic thus causing latency issues. Only other thing I could think of trying is running the game or at least Steam as an administrator. 

 

Hopefully it gets fixed soon, Good Luck!

Sadly, I'm not.. I also tried disabling my antivirus. Downloading something on torrent will raise my ping from 26-30 to 40-60, which is reasonably fine. But opening a website will make it 200-500. Sad :(

[CaptRex635]

Sadly, I'm not.. I also tried disabling my antivirus. Downloading something on torrent will raise my ping from 26-30 to 40-60, which is reasonably fine. But opening a website will make it 200-500. Sad :(

Maybe you should completely exit your torrent manager and close all browsers when playing. The torrents would definitely be the ones raising your ping. Could you do a speed test for me?

 

http://speedtest.net/

[dgtL]

get some trace routes with the servers of the sites or game servers you are having the issues on.

[Hero]

Maybe you should completely exit your torrent manager and close all browsers when playing. The torrents would definitely be the ones raising your ping. Could you do a speed test for me?

 

http://speedtest.net/

Yeah I dont download anything, and completely closing any program while im on game, just downloaded something to test how my ping goes.

This is my speedtest while downloading on a torrent. (1mbps plan)

http://www.speedtest.net/result/2690242696.png

This is without doing anything.

http://www.speedtest.net/result/2690244383.png

This is my ping, without doing anything, then loading a website on my browser.

http://i.imgur.com/Qm2pWiG.png

 

It goes up to 700 from 26

[Hero]

get some trace routes with the servers of the sites or game servers you are having the issues on.

Yo!

How can I do that?

[CaptRex635]

Yeah I dont download anything, and completely closing any program while im on game, just downloaded something to test how my ping goes.

This is my speedtest while downloading on a torrent. (1mbps plan)

http://www.speedtest.net/result/2690242696.png

This is without doing anything.

http://www.speedtest.net/result/2690244383.png

This is my ping, without doing anything, then loading a website on my browser.

http://i.imgur.com/Qm2pWiG.png

 

It goes up to 700 from 26

Oh well, at this point I can't think of any way of 'fixing' your problem. The reason why your ping skyrockets is that your internet speeds are very slow, everything is fine. Its just that your internet is slow, so when you for example, load up LinusTechTips forum it uses a majority of your bandwidth within that second. 

 

Hope you can find away, Good Luck!

[dgtL]

just pull up a command prompt and type tracert google.com

 

you can use dns or ip

[Hero]

Oh well, at this point I can't think of any way of 'fixing' your problem. The reason why your ping skyrockets is that your internet speeds are very slow, everything is fine. Its just that your internet is slow, so when you for example, load up LinusTechTips forum it uses a majority of your bandwidth within that second. 

 

Hope you can find away, Good Luck!

Thanks anyway CaptRex!

 

It wasn't like this before, I could at least use facebook and open some wiki sites while on gaming without having any issues.

[dgtL]

you can also use something like this which gives you more information on each hop so you can bring up each hop to your isp. or you can do what i do and call the hosts that own the hops that are bad and ask them directly whats the deal.

[WALK3R]

Do these and post the results, Hint Windows Key + R type in cmd then those commands

 

 

tracert  8.8.8.8

pathping 8.8.8.8

 

It sounds like you have packet loss 

[Hero]

Do these and post the results, Hint Windows Key + R type in cmd then those commands

 

 

tracert  8.8.8.8

pathping 8.8.8.8

 

It sounds like you have packet loss 

Here are the results

 

[WALK3R]

Yes you are getting 1% packet loss from your ISP routing, can you post the tracert as text so i can see where its dropping 

[Hero]

Yes you are getting 1% packet loss from your ISP routing, can you post the tracert as text so i can see where its dropping 

 

 

C:\Users\Hero>tracert  8.8.8.8

 

Tracing route to google-public-dns-a.google.com [8.8.8.8]

over a maximum of 30 hops:

 

  1    <1 ms    <1 ms    <1 ms  192.168.1.1

  2     8 ms     8 ms     8 ms  100.80.0.1

  3     8 ms     7 ms     8 ms  121.96.7.62

  4     8 ms     8 ms     8 ms  121.96.7.62

  5     9 ms     9 ms     8 ms  121.96.7.53

  6     9 ms     8 ms     8 ms  121.96.1.105

  7     8 ms     9 ms    11 ms  202.78.119.11

  8     *        *       28 ms  72.14.221.154

  9    40 ms    38 ms    33 ms  209.85.241.58

 10    34 ms    32 ms    32 ms  209.85.253.71

 11     *        *        *     Request timed out.

 12    33 ms    32 ms    51 ms  google-public-dns-a.google.com [8.8.8.8]

 

Trace complete.

Thanks for the help sir! May I ask what is a pocket loss?

[WALK3R]

Packet loss,is  loss of data being sent over a network. Where are you from because one of them ips is said to be in china and its very werid how your being routed so much in the same subnet like you're at a campus or school.

[WALK3R]

ISP:

Bayan Telecommunications Incorporated

City:

Quezon

Region:

Nueva Ecija

Country:

Philippines (PH)

[WALK3R]

pathping  67.215.80.1

pathping   208.67.222.22

 

<  try these Singapore server by OpenDNS

[Hero]

ISP: Bayan Telecommunications Incorporated City: Quezon Region: Nueva Ecija Country: Philippines (PH)

Yeah, BayanTel is my current ISP, after I changed it last week.

 

 

 

pathping  67.215.80.1

pathping   208.67.222.22

 

<  try these Singapore server by OpenDNS

 

 

 

 

C:\Users\Hero>pathping  67.215.80.1Tracing route to rtr1.sin.opendns.com [67.215.80.1]over a maximum of 30 hops:  0  Shadow [192.168.1.2]  1  192.168.1.1  2  100.80.0.1  3  121.96.7.62  4  121.96.7.62  5  121.96.7.53  6  121.96.1.105  7  Serial-P2P-110.250.IAS.bti.net.ph [202.78.110.250]  8  210.184.127.44  9  an-ats-int10.starhub.net.sg [203.118.3.176] 10  203.116.9.210 11  mpr2.ge6-1.bbnet2.sin001.pnap.net [202.58.8.66] 12  inapvoxcust-7.mpr2.sin001.pnap.net [202.58.10.38] 13  rtr1.sin.opendns.com [67.215.80.1]Computing statistics for 325 seconds...            Source to Here   This Node/LinkHop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address  0                                           Shadow [192.168.1.2]                                0/ 100 =  0%   |  1    0ms     0/ 100 =  0%     0/ 100 =  0%  192.168.1.1                                0/ 100 =  0%   |  2   18ms     0/ 100 =  0%     0/ 100 =  0%  100.80.0.1                                0/ 100 =  0%   |  3   32ms     0/ 100 =  0%     0/ 100 =  0%  121.96.7.62                                0/ 100 =  0%   |  4   30ms     0/ 100 =  0%     0/ 100 =  0%  121.96.7.62                                0/ 100 =  0%   |  5   27ms     0/ 100 =  0%     0/ 100 =  0%  121.96.7.53                                0/ 100 =  0%   |  6   30ms     1/ 100 =  1%     1/ 100 =  1%  121.96.1.105                                0/ 100 =  0%   |  7   24ms     0/ 100 =  0%     0/ 100 =  0%  Serial-P2P-110.250.IAS.bti.net.ph[202.78.110.250]                                0/ 100 =  0%   |  8   86ms     0/ 100 =  0%     0/ 100 =  0%  210.184.127.44                                0/ 100 =  0%   |  9  243ms    10/ 100 = 10%    10/ 100 = 10%  an-ats-int10.starhub.net.sg [203.118.3.176]                                0/ 100 =  0%   | 10   80ms     0/ 100 =  0%     0/ 100 =  0%  203.116.9.210                                0/ 100 =  0%   | 11   83ms     0/ 100 =  0%     0/ 100 =  0%  mpr2.ge6-1.bbnet2.sin001.pnap.net[202.58.8.66]                                0/ 100 =  0%   | 12  251ms     0/ 100 =  0%     0/ 100 =  0%  inapvoxcust-7.mpr2.sin001.pnap.net [202.58.10.38]                                0/ 100 =  0%   | 13  227ms     0/ 100 =  0%     0/ 100 =  0%  rtr1.sin.opendns.com [67.215.80.1]Trace complete.

C:\Users\Hero>pathping   208.67.222.22

 

Tracing route to 208.67.222.22 over a maximum of 30 hops

 

  0  Shadow [192.168.1.2]

  1  192.168.1.1

  2  100.80.0.1

  3  121.96.7.62

  4  121.96.7.62

  5  121.96.7.53

  6  121.96.1.105

  7  202.78.119.9

  8  gige-g4-9.core1.lax2.he.net [184.105.79.89]

  9  10gigabitethernet2-1.core1.lax1.he.net [72.52.92.121]

 10     *        *        *

Computing statistics for 225 seconds...

            Source to Here   This Node/Link

Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address

  0                                           Shadow [192.168.1.2]

                                0/ 100 =  0%   |

  1    0ms     0/ 100 =  0%     0/ 100 =  0%  192.168.1.1

                                0/ 100 =  0%   |

  2   31ms     0/ 100 =  0%     0/ 100 =  0%  100.80.0.1

                                0/ 100 =  0%   |

  3   36ms     0/ 100 =  0%     0/ 100 =  0%  121.96.7.62

                                0/ 100 =  0%   |

  4   32ms     0/ 100 =  0%     0/ 100 =  0%  121.96.7.62

                                0/ 100 =  0%   |

  5   26ms     0/ 100 =  0%     0/ 100 =  0%  121.96.7.53

                                0/ 100 =  0%   |

  6   42ms     0/ 100 =  0%     0/ 100 =  0%  121.96.1.105

                                0/ 100 =  0%   |

  7   36ms     0/ 100 =  0%     0/ 100 =  0%  202.78.119.9

                                0/ 100 =  0%   |

  8  219ms     0/ 100 =  0%     0/ 100 =  0%  gige-g4-9.core1.lax2.he.net [184.1

05.79.89]

                                0/ 100 =  0%   |

  9  194ms     0/ 100 =  0%     0/ 100 =  0%  10gigabitethernet2-1.core1.lax1.he

.net [72.52.92.121]

 

Trace complete.

 

C:\Users\Hero>

 

 

 

 

 

 

[WALK3R]

definitely got some packet loss and for the high pings that is due to the routing in Asian is very bad and there maybe some datacenter issue at this current time causing higher pings than normal.

[WALK3R]

If it gets worse or doesn't stop call you ISP 

[Hero]

The sad thing is, it's been like this for the last 2 or 3 months. I just switched to another ISP last week. Thanks for the information and help sir!

[WALK3R]

The sad thing is, it's been like this for the last 2 or 3 months. I just switched to another ISP last week. Thanks for the information and help sir!

 

No problem, i would still give them a call just Incase they can help