RAM over clock fail

[Keirnen]

I just got a (2x8) gig kit of Vulcan Z ram at 3200mhz to upgrade from my previous (1x8) gig 2666mhz stick and installed it fine, but it only read at 2400 MHz, so I tried to use ryzen master to overclock it to 3200 mhz, but when I went to apply and restart I got a blue screen, then turned the pc off and back on to a black screen. Can I fix this???

[bmx6454]

2 minutes ago, Keirnen said:

I just got a (2x8) gig kit of Vulcan Z ram at 3200mhz to upgrade from my previous (1x8) gig 2666mhz stick and installed it fine, but it only read at 2400 MHz, so I tried to use ryzen master to overclock it to 3200 mhz, but when I went to apply and restart I got a blue screen, then turned the pc off and back on to a black screen. Can I fix this???

try through bios instead by enabling xmp/docp.

[Skiiwee29]

You will need to clear the CMOS of your motherboard. Many modern boards have a clear CMOS on the rear IO. If not, you may have a button located on your motherboard physically. Finally if no rear IO or onboard internal, there will be 2 pins you will need to bridge with a screw driver to reset the BIOS. Alternatively, you could remove the CMOS watch battery from the motherboard as well when the system is powered off and unplugged to clear it. 

[Keirnen]

24 minutes ago, bmx6454 said:

try through bios instead by enabling xmp/docp.

I cant go through bios because I have an HP prebuilt with an hp oem motherboard.

[Keirnen]

17 minutes ago, Skiiwee29 said:

You will need to clear the CMOS of your motherboard. Many modern boards have a clear CMOS on the rear IO. If not, you may have a button located on your motherboard physically. Finally if no rear IO or onboard internal, there will be 2 pins you will need to bridge with a screw driver to reset the BIOS. Alternatively, you could remove the CMOS watch battery from the motherboard as well when the system is powered off and unplugged to clear it. 

I took out the cMOS battery and waited 30 seconds then put it back in, my computer started (THANK GOD, and you of course) but idk how to clock the ram at the right speed, any tips?

[Skiiwee29]

Just now, Keirnen said:

I took out the cMOS battery and waited 30 seconds then put it back in, my computer started (THANK GOD, and you of course) but idk how to clock the ram at the right speed, any tips?

Go into your BIOS and enable XMP or DOCP as its sometimes called on Ryzen Systems. 

[Keirnen]

5 minutes ago, Skiiwee29 said:

Go into your BIOS and enable XMP or DOCP as its sometimes called on Ryzen Systems. 

I don’t think I can as I have an HP prebuilt. The model is the Hp pavillion tg01-0023w. 

[tkitch]

have you looked in the BIOS?  HPs still have a BIOS, even if not everything is there.