Computer struggles dealing with an 2'5inch HDD to USB enclosure?

[Kminh1209]

I have a Latitude E7740 laptop. When I plug my HDD USB 3.0 enclosure in, the computer starts freaking out, constantly enabling and disabling the USB enclosure (for power saving?). I took care of that by uncheck the "Allow computer to turn this device off to save power" but the computer still stop it after a while. The files are accessible (not for the users' folder). Disk Management and Minitool Partition Wizard fail to lauch/refresh but immediately work after I unplug it, even restarting/signing out/shutdown fail while it is connected. CPU usage peaks.

It is not just Windows that struggles though. I have a Kali Linux VM and the same problems occur when I connect it to my VM: GParted take forever to load disks, 100% CPU usage, cannot restart/shutdown/reboot (but using sudo works). Kali Linux take ages to mount any of the 3 partitions the HDD has which does not happen with Windows 10.

 

ORICO is the HDD enclosure's brand

 

I am a little bit confused why this happened so if you have any theories, please reply (also make it clear that if your reply is a just theory or the real explanation)

[Hairless Monkey Boy]

Does the enclosure draw power exclusively from the USB port, or does it plug into the wall?

 

Is there an HDD in the enclosure, or is it an SSD?

 

I suspect your USB port is not capable of powering the HDD in your enclosure.

[Master Disaster]

25 minutes ago, Kminh1209 said:

I have a Latitude E7740 laptop. When I plug my HDD USB 3.0 enclosure in, the computer starts freaking out, constantly enabling and disabling the USB enclosure (for power saving?). I took care of that by uncheck the "Allow computer to turn this device off to save power" but the computer still stop it after a while. The files are accessible (not for the users' folder). Disk Management and Minitool Partition Wizard fail to lauch/refresh but immediately work after I unplug it, even restarting/signing out/shutdown fail while it is connected. CPU usage peaks.

It is not just Windows that struggles though. I have a Kali Linux VM and the same problems occur when I connect it to my VM: GParted take forever to load disks, 100% CPU usage, cannot restart/shutdown/reboot (but using sudo works). Kali Linux take ages to mount any of the 3 partitions the HDD has which does not happen with Windows 10.

 

ORICO is the HDD enclosure's brand

 

I am a little bit confused why this happened so if you have any theories, please reply (also make it clear that if your reply is a just theory or the real explanation)

Your VM test tells you nothing, if Windows is having issues reading the partition map then its not going to forward them onto the VM correctly. You really need to plug it into a totally different machine to 100% tell if its the drive/enclosure or the USB ports/Windows/Drivers at fault here.

[BondiBlue]

This sounds like either a bad drive or a power issue. You'll need to try another physical computer to determine which is the case, and if it works fine on another system then you'll know that the first one can't output enough power. If the other system has issues you should start looking to see if the disk itself is bad. 

[Kminh1209]

9 hours ago, Master Disaster said:

Your VM test tells you nothing, if Windows is having issues reading the partition map then its not going to forward them onto the VM correctly. You really need to plug it into a totally different machine to 100% tell if its the drive/enclosure or the USB ports/Windows/Drivers at fault here.

 

9 hours ago, BondiBlue said:

This sounds like either a bad drive or a power issue. You'll need to try another physical computer to determine which is the case, and if it works fine on another system then you'll know that the first one can't output enough power. If the other system has issues you should start looking to see if the disk itself is bad. 

That could be the case but my partitions are displayed correctly on both Windows and the VM, Windows manages to mount the partitions but fails to deal with permissions (Users' folder cannot be accessed, using administrator permission to change ownership and other users' permissions just take forever so Windows give up half way). I have a USB Wifi dongle that immediately works with Windows but need drivers to function on the VM. Another time, I try unlocking my phone's bootloader using fastboot and adb, I do not have any drivers on my host machine but it works just fine when forwarded to VM (except the adb reboot-bootloader just reboot. I have try other way of doing it but those all fail) so it is probably not a driver issue.

It could be a power issue because my HDD enclosure do not have SATA power cable/plug for my drive (WD Blue 500GB). Plugging it to another laptop (I do not have desktops), it works, no it is not. Temporary CPU usage spikes, cannot change permissions, disk management take forever connecting to Virtual Disk Service, random disconnects, explorer crashing when applying security settings for file access. Restarting works, the partitions mount in no time compare to the other machine but the same permission issue is blocking me from rescuing my (not very) precious data. 

Edited June 16, 2021 by Kminh1209

[Kminh1209]

CMD/PWSH (command prompt / powershell) with administrator or SYSTEM permissions can cd in the Users' directories but cannot list files and folders without crashing, even tabbing make it crash.

Edited June 17, 2021 by Kminh1209
grammar

[Kminh1209]

It seems like a power issue.