Pc will not complete shutdown.

[BeanTeen]

Okay, so ever since early February my pc has been having this problem where whenever I try to turn it off the cpu error light comes on and the cpu fan speed increases. I’ve just been turning it off from the psu for now, but I was told if I keep doing that I could damage the psu. So far to fix it I have tried all of the following.

• reseated the ram
• made sure it was set to turn off in the windows power settings
• uninstalled the RGB software 
• updated the bios
• shut it off using the power button in windows
• shut it off using a screwdriver on the motherboard 
• checking for any scratches on the motherboard
• buying a new cpu cooler (also thank you Linus for the cooler recommendation)

I’ve done all of this and nothing has worked. I’ve tried asking people on Reddit (both tech support and pcmr) and I still cannot figure out what is wrong with my pc. Has anyone had a similar problem and/or has a solution? I don’t know if this will help, but here are my specs.

• amd Ryzen 5 2600 cpu
• Amd rx 580 gpu 
• MSI b450 tomahawk max MoBo 
• tforce delta rgb 8gb ram
• thermaltake 500w 80+ psu
• crucial p1 500gb m.2 ssd
• samsung 870 2TB sata ssd 
• seagate barracuda 2TB ssd

 

[Red_Fox_1293]

what cpu error light are you talking about? the post code light or whatever it is for your board?

[Red_Fox_1293]

look at this thread https://www.reddit.com/r/MSI_Gaming/comments/fctlu4/msi_b450_tomahawk_max_cpu_debug_light/

 

[BeanTeen]

1 hour ago, Red_Fox_1293 said:

what cpu error light are you talking about? the post code light or whatever it is for your board?

The light on my board that says “cpu” next to it.

[BeanTeen]

1 hour ago, Red_Fox_1293 said:

look at this thread https://www.reddit.com/r/MSI_Gaming/comments/fctlu4/msi_b450_tomahawk_max_cpu_debug_light/

 

Okay, by the looks of this post it’s just an issue with the motherboard. I think I’ll just get an x570 since those work with my current cpu and have newer components. Thanks for the help

[talklogan]

Ok, how do you turn the computer off?

[BeanTeen]

Just now, talklogan said:

Ok, how do you turn the computer off?

Currently I just use the switch on the psu

[talklogan]

deleted

[talklogan]

 

 

9 minutes ago, BeanTeen said:

Currently I just use the switch on the psu

but why cant you shut it down in your operating system?

[BeanTeen]

47 minutes ago, talklogan said:

 

 

but why cant you shut it down in your operating system?

It does the same thing as turning it off with the power button on my case