Ryzen USB Issues

[RobPlev]

Hi,

 

I ordered a pre-build in the last month as for the first time I have seen, I could get it cheaper than buying parts separately. (Parts Below) 

I had no issues with PC Specialist however when I turned it on it took 2 minutes to get any video signal and the MB kept saying there was a VGA problem every time I restarted.  I did all the usual troubleshooting. Also I wanted to reinstall windows onto the M2 I bought separately but when I had the Windows USB plugged in, the power kept going on and off. Also because the VGA problem, I couldn't access the BIOS as I would see nothing for a few mins and then get the Windows lock screen. After Googling I saw Ryzen has a lot of issues with USB power cycling and there is still no definite fix. PCS tech support said they are aware of this issue and update to the latest BIOS. 

 

So I guess my question is... Have I just been unlucky and got a problem MB, even though PCS said they test for this or is this just a Ryzen issue that I should wait to be fixed before ordering again? 

 

PC Specs: 

CORSAIR 4000D AIRFLOW TEMPERED GLASS GAMING CASE
AMD Ryzen 5 5600X Six Core CPU (3.7GHz-4.6GHz/35MB CACHE/AM4)
ASUS® STRIX B550-F GAMING (DDR4, USB 3.2, 6Gb/s) - ARGB Ready!
16GB Corsair VENGEANCE RGB PRO DDR4 3600MHz (2 x 8GB)
NONE, I ALREADY HAVE A GRAPHICS CARD (I put my 1070 in)
2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE
CORSAIR 750W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Corsair H115i RGB PRO XT Hydro Series High Performance CPU Cooler
NO OPERATING SYSTEM REQUIRED (I wanted to install one I already owned)

[tkitch]

Clear the CMOS and try again.  

[S.Hamed23]

Could be bios issue. Remove the cmos battery, that should reset the internal.
Then, try to upgrade the bios. Newest bios tends to fix the issue in some cases, otherwise it could be the cpu or the mobo....

[RobPlev]

11 minutes ago, tkitch said:

Clear the CMOS and try again.  

 

1 minute ago, S.Hamed23 said:

Could be bios issue. Remove the cmos battery, that should reset the internal.
Then, try to upgrade the bios. Newest bios tends to fix the issue in some cases, otherwise it could be the cpu or the mobo....

Sorry I should have mentioned that I have already sent the build back and awaiting refund. Just want to see what the general feeling is on buying again. Should I just wait for a permanent fix? Don't feel like risking it again 

[S.Hamed23]

4 minutes ago, RobPlev said:

 

Sorry I should have mentioned that I have already sent the build back and awaiting refund. Just want to see what the general feeling is on buying again. Should I just wait for a permanent fix? Don't feel like risking it again 

If you're in a hurry, I'd say get a replacement as it could have happened if you built it yourself. 
Otherwise, you should wait until the market settles

[RobPlev]

15 minutes ago, S.Hamed23 said:

If you're in a hurry, I'd say get a replacement as it could have happened if you built it yourself. 
Otherwise, you should wait until the market settles

I've gone back to my old build which I had to reinstall Windows. Tbh it runs a lot faster now so I don't mind waiting. 

Not desperate for a new PC so I'll just wait. Thanks!