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RAM not usable

Hello can someone help me with my ram, I installed x2 4gb of ram, but only 4 show up and it says the other 4 is h hardware reserved. 

I already tried going into system configuration and unchecking maximum memory it didn't do anything. 

Is there any software I can download?

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Just now, JammedRex said:

the other 4 is h hardware reserved

Your integrated graphics is using them.

A PC Enthusiast since 2011
AMD Ryzen 7 5700X@4.65GHz | GIGABYTE GTX 1660 GAMING OC @ Core 2085MHz Memory 5000MHz
Cinebench R23: 15669cb | Unigine Superposition 1080p Extreme: 3566
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4 minutes ago, Vishera said:

Your integrated graphics is using them.

Can I make them use less? And I am not using an APU

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6 minutes ago, JammedRex said:

Can I make them use less? And I am not using an APU

Do you use an iGPU?

A PC Enthusiast since 2011
AMD Ryzen 7 5700X@4.65GHz | GIGABYTE GTX 1660 GAMING OC @ Core 2085MHz Memory 5000MHz
Cinebench R23: 15669cb | Unigine Superposition 1080p Extreme: 3566
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1 minute ago, Vishera said:

Do you use an iGPU?

No, I am using a ryzen 5 22600

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Confirm that your ram is in the right slots as your motherboard specifies in the manual. Occasionally if they are in the wrong slots they can appear as hardware reserved

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1 minute ago, curiousmind34 said:

Confirm that your ram is in the right slots as your motherboard specifies in the manual. Occasionally if they are in the wrong slots they can appear as hardware reserved

There are in the right slots

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