New Build Freezing when Gaming

[deep blue mazda]

Built a PC for my partner recently for light co-op games. Since day one of gaming on it (the only game she plays is Raft) she has been having freezing. Sometimes its 30 minutes of gaming later sometimes 10 minutes later.

I tried running multiple 100% load tests on the Passmark burnintest but did not find any errors.

 

Here is the parts list. All new except the case.

CPU: Ryzen 3200g

MOBO: MSI B450I GAMING PLUS AC Mini ITX

RAM: Patriot Viper RGB 16 GB (2 x 8 GB) DDR4-3600 CL17

SSD: Western Digital Blue SN550 500 GB M.2-2280 NVME

PSU: Corsair CXM 450 W 80+ Bronze Certified

CASE: Cougar QBX

 

I'm wondering if the PSU might be kinda poor quality, but the power draw on this system is still nothing compared to the PSU capacity?

[Analog]

52 minutes ago, imayan said:

Built a PC for my partner recently for light co-op games. Since day one of gaming on it (the only game she plays is Raft) she has been having freezing. Sometimes its 30 minutes of gaming later sometimes 10 minutes later.

I tried running multiple 100% load tests on the Passmark burnintest but did not find any errors.

 

Here is the parts list. All new except the case.

CPU: Ryzen 3200g

MOBO: MSI B450I GAMING PLUS AC Mini ITX

RAM: Patriot Viper RGB 16 GB (2 x 8 GB) DDR4-3600 CL17

SSD: Western Digital Blue SN550 500 GB M.2-2280 NVME

PSU: Corsair CXM 450 W 80+ Bronze Certified

CASE: Cougar QBX

 

I'm wondering if the PSU might be kinda poor quality, but the power draw on this system is still nothing compared to the PSU capacity?

 

When you say freezing what exactly do you mean? Does the game crash to desktop? What exactly happens?

[SavageNeo]

the psu is decent for your system. it is not likely the problem. monitor the tempretures of the gpu and cpu while playing.

also run stress test to your:

 

SSD (using crystal disk mark, monitor the temps with hwinfo64, it should be under 50C)

 

CPU (using cinebench r23, use 30minute stress test, monitor the temps with hwinfo64 or Ryzen Master:

 

GPU: (using 3D Firemark Demo on steam, monitor the temps with HWinfo64 or msi afterburner)

[deep blue mazda]

Thanks for the suggestions.

Sorry, should have clarified. When I say freeze, I mean screen is still on, nothing moving on screen, mouse is also not moving, and I cannot return to desktop. When I restart the computer by holding the power button it reboots normally.

 

I ran a few tests, here are the results.

SSD and GPU tests ran fine, issues.

SSD: Crystal disk mark, SSD temp - hit 50 C

GPU: 3D mark, score - 1168, max APU temp - 53.9 avg APU temp 43.0

during the 3D mark test CPU hit a max temp of 76.4 and avg temp of 53.4

 

During cinebench R23 is where the problem is. I've attached images below of a couple of the runs after they froze.

The CPU does get warm during this test.

First test I ran, CPU hit 79.5 C and froze at 78.5 C, with 7 min 10 secs left in the test.

Next day I also ran a test with the side panel off. The CPU hit 81.9 C and froze at 75.8 C with 4 min 47 secs left in the test.

I've read that freezing during cinebench can also be a ram issue so my second test I made sure to watch the ram data and nothing looks off there.