RX 5700 XT: Constant Black/Green Screen Crashes

beastmaster6964 · April 8, 2021

Hello everyone,

I own my GPU for a while now, but I have not played many games... until now. Recently I wanted to give GTA V a try and downloaded it from the Epic Games store (got it for free). I was able to play the game with no issues for a while, but at some point there always appeared those weird crashes. My monitor turned green (or black), my mouse and keyboard stopped working and my PC decided to reboot on it's own. The first thing I did was doing research on my problem on Google, found a thread on the AMD forum discussing exactly my problem. Here is the solution I tried: https://community.amd.com/t5/drivers-software/rx-5700xt-green-screen-crashes/m-p/142074/highlight/true#M34674 It changed basically nothing, I wiped out all AMD Drivers and installed the recommended driver but everything stayed the same and my problem continued. I didn't want to give up, so I decided to try a few other methods. I activated the "AMD Ryzen High Performance Mode" in the Windows settings, again this changed absolutely nothing. I tried to wipe out all existing AMD drivers from my PC again and install the newest drivers recommended by AMD. Again, this changed absolutely nothing. The last thing I did was updating my BIOS from Version F40 to F62a... And yup you guessed it, nothing has changed. I don't know what else to try at this point, I thought the new AMD drivers would fix those problems but they didn't work for me. Many people on the thread from the AMD Forum fixed their problem by following the steps, but it didn't work for me. Do you guys have any other tips? I'd be super grateful.

Here are my specs:
GPU: 8GB Gigabyte Radeon RX 5700 XT GAMING OC 8G
CPU: AMD Ryzen 3600
Mainboard: Aorus B450 Elite (https://www.gigabyte.com/de/Motherboard/B450-AORUS-ELITE-rev-1x/support#support-dl-driver)

PSU: 600W be quit! Pure Power 11 Non-Modular 80+ Gold
RAM: 16GB G.Skill Aegis DDR4-3200 DIMM CL16 Dual Kit