Consistent System Crashes After Build LiveKernelEvent 124 (reward available)

[Jaysun]

Hi everyone, I'm hoping to get some help with this as I'm a little clueless on how to approach this situation. I've recently built a PC about 2 weeks ago here are the specs:

 

Ryzen 9 5900x (w/ noctua NHD15 Chromax Black & Thermal Grizzly Kryonaut) 

Zotac RTX 3080 Trinity OC

G.SKILL F4-4000C17D-16GVKB RAM 

Asus B550-F Gaming (Wifi)

Thermaltake Toughpower grand RGB850W

Western Digital WD BLACK SN850 NVMe M.2 2280 1TB

Corsair 5000D Airflow case with 6 Corsair AF120 LED white fans 

Windows 10 Pro

 

I currently have the most up to date drivers for the GPU and Ryzen Master, the FCLK is set to 2000hz and the RAM is D.O.C.P to 4000mhz. These crashes were happening before I did this. Additionally, since the CPU was gen 3 Ryzen I had to BIOS flash the mobo so that it may recognize it using BIOS version 1804 from the ASUS website. 

 

When looking at the reliability report there are a few errors I've been seeing with the main one being Hardware error LiveKernelEvent 124 followed by unexpected shutdown error bluescreen124. I've also seen AAC MB HAL Aac3572MbHal_x86.exe crash. 90% of the time the crash wont even blue screen and go straight to BIOS screen restarting the PC as if nothing happened. 

 

Here are the errors, I'm aware that this is probably not enough information to diagnose this problem. If someone could also guide me on what information to provide and how that would be greatly appreciated. As a reward for whoever can help me resolve this issue I can mine to their NiceHash wallet for 24hrs with a 120mh rig I've had for a few years. (please don't hate me for this I'm a gamer at heart)

 

EDIT: I've included some even viewer system logs attached on this post.

 

Thank you for taking the time to read this!

 

Source
Windows

Summary
Hardware error

Date
‎2021-‎03-‎19 10:30 AM

Status
Not reported

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name:    LiveKernelEvent
Code:    124
Parameter 1:    0
Parameter 2:    ffffc48fe19eea40
Parameter 3:    f4800800
Parameter 4:    60c0859
OS version:    10_0_19042
Service Pack:    0_0
Product:    256_1
OS Version:    10.0.19042.2.0.0.256.48
Locale ID:    4105

 

 

Source
Windows

Summary
Shut down unexpectedly

Date
‎2021-‎03-‎19 10:30 AM

Status
Not reported

Problem signature
Problem Event Name:    BlueScreen
Code:    124
Parameter 1:    0
Parameter 2:    ffffc403d2402028
Parameter 3:    f4800800
Parameter 4:    60c0859
OS version:    10_0_19042
Service Pack:    0_0
Product:    256_1
OS Version:    10.0.19042.2.0.0.256.48
Locale ID:    4105

Event Viewer System Logs.evtx

[danny_the_lion]

9 minutes ago, Jaysun said:

Hi everyone, I'm hoping to get some help with this as I'm a little clueless on how to approach this situation. I've recently built a PC about 2 weeks ago here are the specs:

 

Ryzen 9 5900x (w/ noctua NHD15 Chromax Black & Thermal Grizzly Kryonaut) 

Zotac RTX 3080 Trinity OC

G.SKILL F4-4000C17D-16GVKB RAM 

Asus B550-F Gaming (Wifi)

Thermaltake Toughpower grand RGB850W

Western Digital WD BLACK SN850 NVMe M.2 2280 1TB

Corsair 5000D Airflow case with 6 Corsair AF120 LED white fans 

Windows 10 Pro

 

I currently have the most up to date drivers for the GPU and Ryzen Master, the FCLK is set to 2000hz and the RAM is D.O.C.P to 4000mhz. These crashes were happening before I did this. Additionally, since the CPU was gen 3 Ryzen I had to BIOS flash the mobo so that it may recognize it using BIOS version 1804 from the ASUS website. 

 

When looking at the reliability report there are a few errors I've been seeing with the main one being Hardware error LiveKernelEvent 124 followed by unexpected shutdown error bluescreen124. I've also seen AAC MB HAL Aac3572MbHal_x86.exe crash. 90% of the time the crash wont even blue screen and go straight to BIOS screen restarting the PC as if nothing happened. 

 

Here are the errors, I'm aware that this is probably not enough information to diagnose this problem. If someone could also guide me on what information to provide and how that would be greatly appreciated. As a reward for whoever can help me resolve this issue I can mine to their NiceHash wallet for 24hrs with a 120mh rig I've had for a few years. (please don't hate me for this I'm a gamer at heart)

 

Thank you for taking the time to read this!

 

Source
Windows

Summary
Hardware error

Date
‎2021-‎03-‎19 10:30 AM

Status
Not reported

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name:    LiveKernelEvent
Code:    124
Parameter 1:    0
Parameter 2:    ffffc48fe19eea40
Parameter 3:    f4800800
Parameter 4:    60c0859
OS version:    10_0_19042
Service Pack:    0_0
Product:    256_1
OS Version:    10.0.19042.2.0.0.256.48
Locale ID:    4105

 

 

Source
Windows

Summary
Shut down unexpectedly

Date
‎2021-‎03-‎19 10:30 AM

Status
Not reported

Problem signature
Problem Event Name:    BlueScreen
Code:    124
Parameter 1:    0
Parameter 2:    ffffc403d2402028
Parameter 3:    f4800800
Parameter 4:    60c0859
OS version:    10_0_19042
Service Pack:    0_0
Product:    256_1
OS Version:    10.0.19042.2.0.0.256.48
Locale ID:    4105

What notes are under the hardware errors  in event viewer but suspecting a sound driver or hardware issue.

[Jaysun]

4 minutes ago, danny_the_lion said:

What notes are under the hardware errors  in event viewer but suspecting a sound driver or hardware issue.

I've included the notes in the post it's the first paste of information in this post. Or is this not what you are looking for?

[danny_the_lion]

From your logs it seems to be your processor which is causing the issues as that's what nearly all errors are saying it seems the system is losing a core or more intermittently which is causing random corruption etc mounting pressure is probably the issue and a reinstall or sfc

[Jaysun]

7 minutes ago, danny_the_lion said:

From your logs it seems to be your processor which is causing the issues as that's what nearly all errors are saying it seems the system is losing a core or more intermittently which is causing random corruption etc mounting pressure is probably the issue and a reinstall or sfc

How would I confirm this issue? Would this mean that I need to RMA my CPU?

 

Apart from remounting my CPU cooler which I doubt was the issue (I've built over a dozen PC's in my life), could you please elaborate on your other solutions? 

 

Thank you very much!

[danny_the_lion]

1 hour ago, Jaysun said:

How would I confirm this issue? Would this mean that I need to RMA my CPU?

 

Apart from remounting my CPU cooler which I doubt was the issue (I've built over a dozen PC's in my life), could you please elaborate on your other solutions? 

 

Thank you very much!

 

I had issues similar to this with my memory which it was down to mounting pressure i would suggest is to try resitting cpu and memory and run a high level mem tester first. maybe unplug all hardware and have bare minimum hardware reinstall windows and see if the error still persist its rare you get faulty cpus. this also could be a motherboard issue.

 

P.S. Also check there are no bent or broken processor pins on the board.

[Jaysun]

If anyone else could give their opinion on this that would be greatly appreciated.

[danny_the_lion]

18 hours ago, Jaysun said:

If anyone else could give their opinion on this that would be greatly appreciated.

Stop Code 124 is CPU Related that's the definitive Answer. I am a technician and have over 15 years experience.  And Im sure others will say the same i just been looking at other people who have had similar issues with cores etc and same answers.

I do hope you solve this issue as it's such a headache when things don't work correct.