RX 560 FPS Issues

[GameR69]

Hi All, I have recently upgraded to Rx 560 from my old Amd Radeon HD7570. But I don't notice any performance differences, nor is my GPU using all of its performance / VRAM. it uses only 1GB Vram / 4GB. I'm running the latest Amd Drivers for the Card but there is no difference. I'm getting 8-25FPS on Low/Medium settings even on older title games. Based on my research online my GPU only needs 85W at max load and I've seen similar builds running at stock PSU with no issues. I couldn't find any solutions to my problem if anyone can help me out that be greatly appreciated.

My PC Specs:

HP 6200 Pro MT.

CPU : Intel Core i5 2400 | 3.10Ghz

GPU : ASUS AMD Radeon RX 560 4GB OC Edition | 21.3.1 AMD Radeon Software

RAM : 12 GB DDR3
PSU : HP 320W
HDD : 500GB HDD

Motherboard : HP 1497

[Analog]

18 minutes ago, GameR69 said:

Hi All, I have recently upgraded to Rx 560 from my old Amd Radeon HD7570. But I don't notice any performance differences, nor is my GPU using all of its performance / VRAM. it uses only 1GB Vram / 4GB. I'm running the latest Amd Drivers for the Card but there is no difference. I'm getting 8-25FPS on Low/Medium settings even on older title games. Based on my research online my GPU only needs 85W at max load and I've seen similar builds running at stock PSU with no issues. I couldn't find any solutions to my problem if anyone can help me out that be greatly appreciated.

My PC Specs:

HP 6200 Pro MT.

CPU : Intel Core i5 2400 | 3.10Ghz

GPU : ASUS AMD Radeon RX 560 4GB OC Edition | 21.3.1 AMD Radeon Software

RAM : 12 GB DDR3
PSU : HP 320W
HDD : 500GB HDD

Motherboard : HP 1497

 

The i5 2400 is quite old at this point and might be holding you back. Have you checked the CPU utilization? Also which games are you playing and seeing no improvement in the FPS?

[GameR69]

Just now, Analog said:

 

The i5 2400 is quite old at this point and might be holding you back. Have you checked the CPU utilization? Also which games are you playing and seeing no improvement in the FPS?

How do you check the CPU utilization? and i'm running a mix of older / new titles like : Assassin's Creed Black Flag, CSGO, GTA 5 and Valorant. 

[GameR69]

3 minutes ago, Analog said:

 

The i5 2400 is quite old at this point and might be holding you back. Have you checked the CPU utilization? Also which games are you playing and seeing no improvement in the FPS?

[Analog]

3 minutes ago, GameR69 said:

How do you check the CPU utilization? and i'm running a mix of older / new titles like : Assassin's Creed Black Flag, CSGO, GTA 5 and Valorant. 

 

Most of those games are more CPU intensive than anything else. This becomes even more prevalent when playing on low or medium settings. Try bumping up the settings to high and see if you get better FPS. This will offload more work to the GPU instead of the CPU. 

 

You can check the utilization, temperatures, clock speed and voltages of each component with HWiNFO -> https://www.hwinfo.com/ 

[SavageNeo]

Have you plugged your monitor to the motherboard or in the gpu?

because it seems like you are using intergrated graphics

[GameR69]

6 minutes ago, Analog said:

 

Most of those games are more CPU intensive than anything else. This becomes even more prevalent when playing on low or medium settings. Try bumping up the settings to high and see if you get better FPS. This will offload more work to the GPU instead of the CPU. 

 

You can check the utilization, temperatures, clock speed and voltages of each component with HWiNFO -> https://www.hwinfo.com/ 

i tried using MSI Afterburner for the stats. it doesnt seem like my CPU is struggling to keep up. (Running AC:4 Black Flag)

[GameR69]

9 minutes ago, SavageNeo said:

Have you plugged your monitor to the motherboard or in the gpu?

because it seems like you are using intergrated graphics

I've plugged the monitor in the GPU. i also tried switching from HDMI to DVI but nothing was changed.

i have also disabled integrated graphics in the system bios and only using the external PCIE for the output.

[Analog]

10 minutes ago, GameR69 said:

i tried using MSI Afterburner for the stats. it doesnt seem like my CPU is struggling to keep up. (Running AC:4 Black Flag)

 

Well, the CPU is pinned at 100%, which shows that it is actually being max out. Just now saw it is Core 1 and overall it is at 30%. Silly me.

 

What is more interesting, however, is that the RX 560 is reportedly running only at 247MHz, which is definitely not right. According to Asus website that card should run at 1210 MHz before any boosting. 

 

What OS are you running? Type winver in the start menu and click enter in order to see that. It will also give you build number. 

 

Have you updated that motherboard's BIOS? 

[seban]

9 minutes ago, GameR69 said:

i tried using MSI Afterburner for the stats. it doesnt seem like my CPU is struggling to keep up. (Running AC:4 Black Flag)

strange that the other cores are barely even utilized, like they're idling.. go into your task manager, than right lick on AC:4 Black Flag and right click on Go to details, and than right click on the AC:4 Black Flag once again (in the details tab) and select Set Affinity, check all processors.

[GameR69]

1 minute ago, Analog said:

 

Well, the CPU is pinned at 100%, which shows that it is actually being max out. What is more interesting, however, is that the RX 560 is reportedly running only at 247MHz, which is definitely not right. According to Asus website that card should run at 1210 MHz before any boosting. 

how can i fix this problem? i could only think of upgrading the power supply to 500W.

[Analog]

Just now, GameR69 said:

how can i fix this problem? i could only think of upgrading the power supply to 500W.

 

You could, but I don't think that the power supply is the issue here. Usually if the power supply was not providing enough power, the computer would simply turn off under full load. TO me this is more of a software issue. 

[GameR69]

2 minutes ago, 1ppOverheat said:

strange that the other cores are barely even utilized, like they're idling.. go into your task manager, than right lick on AC:4 Black Flag and right click on Go to details, and than right click on the AC:4 Black Flag once again (in the details tab) and select Set Affinity, check all processors.

i tried doing that just now. it already has all the processors checked.

[GameR69]

1 minute ago, Analog said:

 

You could, but I don't think that the power supply is the issue here. Usually if the power supply was not providing enough power, the computer would simply turn off under full load. TO me this is more of a software issue. 

i see. also i noticed the GPU is not always pinned at 100% it keeps changing to different values. i also monitored it in task manager it says only 9% of the GPU is being used when running the game.

[GameR69]

4 minutes ago, Analog said:

 

You could, but I don't think that the power supply is the issue here. Usually if the power supply was not providing enough power, the computer would simply turn off under full load. TO me this is more of a software issue. 

This is with the game running. it doesnt always stay at 100% usage

[seban]

2 minutes ago, GameR69 said:

This is with the game running. it doesnt always stay at 100% usage

Do you have the newest drivers? Try reverting to the previous version, or use DDU to completely reinstall your drivers (its easy to use, its automatic).. this is mostly a driver or a Windows issue, see if it fixes it.. (make sure to check windows update along with it)

[GameR69]

1 minute ago, 1ppOverheat said:

Do you have the newest drivers? Try reverting to the previous version, or use DDU to completely reinstall your drivers (its easy to use, its automatic).. this is mostly a driver or a Windows issue, see if it fixes it.. (make sure to check windows update along with it)

I will try to reinstall the drivers and use DDU to uninstall the current ones. i have already checked with windows update but the driver it installed hasn't made any difference. 

[GameR69]

43 minutes ago, 1ppOverheat said:

Do you have the newest drivers? Try reverting to the previous version, or use DDU to completely reinstall your drivers (its easy to use, its automatic).. this is mostly a driver or a Windows issue, see if it fixes it.. (make sure to check windows update along with it)

I have reinstalled the drivers and I'm using the latest ones (21.3.1) but nothing was changed no improvements whatsoever.

[GameR69]

3 hours ago, Analog said:

 

Well, the CPU is pinned at 100%, which shows that it is actually being max out. Just now saw it is Core 1 and overall it is at 30%. Silly me.

 

What is more interesting, however, is that the RX 560 is reportedly running only at 247MHz, which is definitely not right. According to Asus website that card should run at 1210 MHz before any boosting. 

 

What OS are you running? Type winver in the start menu and click enter in order to see that. It will also give you build number. 

 

Have you updated that motherboard's BIOS? 

Just saw this :c. I'm using the Windows Version 20H2 (OS Build 19042.868) and i'm not too sure about how to update the motherboard's BIOS. i couldn't find a guide that is for my motherboard which is "HP 1497". also i tried to change GPU Clock Speed using the Radeon Software, i managed to bump it up to 800Mhz. but even that made no difference in overall performance /FPS.

[Analog]

19 minutes ago, GameR69 said:

Just saw this :c. I'm using the Windows Version 20H2 (OS Build 19042.868) and i'm not too sure about how to update the motherboard's BIOS. i couldn't find a guide that is for my motherboard which is "HP 1497". also i tried to change GPU Clock Speed using the Radeon Software, i managed to bump it up to 800Mhz. but even that made no difference in overall performance /FPS.

 

This is quite strange. It could be that the power supply is not providing enough power, but like I said earlier it does seem to me more of a software issue so it is best to rule that out before spending any additional money on this computer. 

 

Seems like HP aren't really supporting their older pre-builts. All I was able to find for your computer on HP's website is this -> https://support.hp.com/us-en/drivers/selfservice/hp-compaq-6200-pro-microtower-pc/5037909. There is only one BIOS available to download as an update and it dates from 2014 which is rough, but probably understandable considering the computer rocks a Sandy Bridge processor. Anyways, you can try and update to that version see what happens. 

 

If it is still the same, I would suggest just doing a complete Windows reinstallation. This will ensure there are no old driver versions conflicting with newer ones and everything is up to date. 

 

I found this benchmarking video. It is in Russian and uses an i5 2500 instead of your 2400, but the performance shouldn't be that much different. These are roughly the FPS that should be seeing if everything was running properly. 

 

 

[GameR69]

40 minutes ago, Analog said:

 

This is quite strange. It could be that the power supply is not providing enough power, but like I said earlier it does seem to me more of a software issue so it is best to rule that out before spending any additional money on this computer. 

 

Seems like HP aren't really supporting their older pre-builts. All I was able to find for your computer on HP's website is this -> https://support.hp.com/us-en/drivers/selfservice/hp-compaq-6200-pro-microtower-pc/5037909. There is only one BIOS available to download as an update and it dates from 2014 which is rough, but probably understandable considering the computer rocks a Sandy Bridge processor. Anyways, you can try and update to that version see what happens. 

 

If it is still the same, I would suggest just doing a complete Windows reinstallation. This will ensure there are no old driver versions conflicting with newer ones and everything is up to date. 

 

I found this benchmarking video. It is in Russian and uses an i5 2500 instead of your 2400, but the performance shouldn't be that much different. These are roughly the FPS that should be seeing if everything was running properly. 

 

There is no Windows 10 option in that hp bios update link. I have uninstalled nearly all old graphics software/drivers from the PC. Even used the DDU tool to do it twice. Reinstalling Windows seems risky cause I would lose all my data and installing everything back would be a long process. Can't really think of any other reasons other than the power supply not being enough to power everything.

[Analog]

The BIOS update should be independent of the Windows itself. So there should be no issues updating it. 

 

Reinstalling Windows is what often resolves bizarre issues like this, but if you want to skip this step and go for a new power supply then you can do that. If the new power supply doesn't do the trick, however, you will need to back up your data and reinstall Windows in order to eliminate a that as possible culprit.