Bluetooth Issues with Laptop

[PokeCatz]

So I'm trying to connect my Bluetooth headphones (Mpow H12) to my laptop (Dell Latitude 6430U w/ Realtek RTL8732AE). 

Both of my phones (iPhone 6S and Galaxy S6) pair fine to both my Bluetooth headphones and Bluetooth speaker.

My laptop will connect to my Bluetooth speaker but not the headphones. 

My laptop will connect to both my phones.

Is there something I'm missing or are the headphones just not going to pair with my headphones. 

[Guest]

Perhaps you need a driver for it to work with Windows?

[PokeCatz]

Just now, Sp4gh3tti said:

Perhaps you need a driver for it to work with Windows?

I'll go through with downloads its just weird that my speaker works and not my headphones.

[Guest]

2 minutes ago, PokeCatz said:

I'll go through with downloads its just weird that my speaker works and not my headphones.

Speakers could be using a much more basic connection, like strictly audio out. From my very limited knowledge of how bluetooth works there's a ridiculous amount of "profiles" a BT device could have and sometimes stuff doesn't play well together by default. Try searching for other people/threads with the same issue for this particular headset ?

[jaslion]

6 minutes ago, Sp4gh3tti said:

Speakers could be using a much more basic connection, like strictly audio out. From my very limited knowledge of how bluetooth works there's a ridiculous amount of "profiles" a BT device could have and sometimes stuff doesn't play well together by default. Try searching for other people/threads with the same issue for this particular headset ?

Windows is extremely picky and sometimes bt version mismatches makes it think a device is not compatible. Often a driver update, revert or reinstall fixes the issue. Also profile issues as you said are very common and a pain in the butthole.

[PokeCatz]

2 hours ago, Sp4gh3tti said:

Speakers could be using a much more basic connection, like strictly audio out. From my very limited knowledge of how bluetooth works there's a ridiculous amount of "profiles" a BT device could have and sometimes stuff doesn't play well together by default. Try searching for other people/threads with the same issue for this particular headset ?

 

2 hours ago, jaslion said:

Windows is extremely picky and sometimes bt version mismatches makes it think a device is not compatible. Often a driver update, revert or reinstall fixes the issue. Also profile issues as you said are very common and a pain in the butthole.

So turns out my laptop usually uses a separate bluetooth module, so maybe that's why it won't support bluetooth via the pcie card? Either way I went ahead and ordered the module and cable, so we should be good now. It wasn't too expensive. 

 

I was actually using the wifi card from another laptop, as the stock one didnt have bluetooth. 

[jaslion]

1 minute ago, PokeCatz said:

 

So turns out my laptop usually uses a separate bluetooth module, so maybe that's why it won't support bluetooth via the pcie card? Either way I went ahead and ordered the module and cable, so we should be good now. It wasn't too expensive. 

 

I was actually using the wifi card from another laptop, as the stock one didnt have bluetooth. 

Oh yeah that does make sense as you introduced a conflict there.

[PokeCatz]

@jaslion@Sp4gh3tti
You guys will not believe how I fixed it. I was like hmm, I'll go through the manual to see if  maybe the bluetooth versions are different or incompatible or something. As I'm scrolling down the manual I see the pairing process and realize, 'oh, I never put it into pairing mode'. I press and hold the button, it goes into pairing mode and is immediately picked up by my laptop. And the reason my phones still saw it was because I paired with them like 2 years ago and had forgotten about the pairing process. So yeah thats my fun story xD