Posted January 20, 2021 Just wanted to show this to the community. September 14th I got an email responding to my case that my coolers backplate was broken. Just now I received word that they have it in stock, which makes it 4 months at 5 days to get a replacement part. I have a few different nzxt products that I use in my daily life and now I have transferred away from that software and hardware. NZXT Inability to provide support and replacement parts for something that is so simple is absolutely unacceptable, seems like they'd rather lose customers than care for the loyal supporter I used to be. My representative Matt L was very kind at updating me on the status, this is nzxt's problem and nothing against the support rep. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
.thumb.png.b73d9c715024096e78e490fbb243aaba.png)
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now