PC shuts down

[dominz88]

Hello every one and happy new year,

 

I have this problem with a PC build.

 

My computer completely shuts down while gaming but system lights and fans stay on. It seems like a power supply problem, but i don't know how to trouble shoot it.

Its weird because while gaming my computer doesn't draw more than 350watts of power and temps seem ok, CPU under 45 ºC and GPU 95ºC and Junction Temp at 109ºC

 

* GPU: AMD Radeon RX5700 XT

* CPU: Ryzen 737000x

* MOBO: Gigabyte GA-B450I AORUS PRO WIFI

* 512 M.2 Sata SSD

* 2To 2,5 " Sata SSD

* PSU: EVGA 80 Plus White 600watt

 

Any ideas ?

 

Best regards

Luis

[Convictions]

Those seem like pretty high GPU temps to me. Is the GPU fan(s) spinning normally? Does your GPU have good access to cool air?

[dominz88]

> GPU fan(s) spinning normally?

Yes, i didn't touch the fan settings

 

> GPU fan(s) spinning normally?

It does. It's a blower style fan.

 

110ºC for the junction temp seem "normal" for this GPU. I undervolted the GPU and things seem fine for now. Maybe the problem comes indeed from the PSU.

 

Edit: Thanks by the way

[Spindarellaman]

Hello i am having the same problem. i took my water cooler off to clean it. i did not touch anything els but the corsair water cooler H100i i think to be exact. but whenever i put the water cooler back on the cpu and plug the water cooler back in, i try to start up the computer and it will turn on and if you wait about 3 sec it turns off and then if you wait about 5 sec then it will turn back on but then will not boot. i have extra ram so i replace the ones i had in it and it still did nothing. plz help me out.

[dominz88]

19 hours ago, Spindarellaman said:

Hello i am having the same problem. i took my water cooler off to clean it. i did not touch anything els but the corsair water cooler H100i i think to be exact. but whenever i put the water cooler back on the cpu and plug the water cooler back in, i try to start up the computer and it will turn on and if you wait about 3 sec it turns off and then if you wait about 5 sec then it will turn back on but then will not boot. i have extra ram so i replace the ones i had in it and it still did nothing. plz help me out.

Hi i,

 

In your case it the problem seems to come from your water cooler being faulty or your not plug in it as you should. Does the pump seem to be on when you launch the pc ?

 

In my case i juste replaced the PSU, no problems by now.

 

Best regards,

Luis