D3 Error Code, PC freezing Randomly

[doggywoofster]

Hi, I just build my new computer. I installed windows 10 Pro. Sometimes in windows my screen freezes and I have to push the power button to turn it off. After the screen freezing when i go to turn it on it says windows is unable to boot. But then i hit restart and it boots. Sometimes when I run ryzen master I get a d3 error code and my system restarts. I do not get a blue screen. I have not updated my BIOS because it says im already on the latest bios. I have only done one overclock, on the ram. Im running the ram at 3600mhz at 1.39v. My CPU is at about 67c at 50% usage. (I never go over 50% usage).How can I fix these issues of the d3 error and the screen freezing?

My System

CPU: AMD Threadripper 1900x

CPU Cooler: Noctua NH-U9 TR4-SP3

Motherboard: Gigabyte X399 Aorus Pro (Rev 1.0)

Memory: G.Skill Trident Z RGB 3600mhz 16-19-19-39 (4 sticks, 64gb total)

Storage: Samsung 970 Evo 500gb (I have 2 in this system, total of 1TB)

GPU: MSI Ventus 3x OC 3070 (Studio Driver)

PSU: Corsair RM850X

Case: Lian Li pc-o11 Dynamic

Fans: I have 6 fans. 3 Intakes and 3 outtakes.

Software: Windows 10 Pro

 

First time building a system and I am a little nervous about this so any help is much appreciated. 

[L0R3N30]

Well I looked at some forums on Gigabytes website and apparently the D3 error code corresbonds with an architectural issue. So try reverting all your overlocks to default, and try removing the CMOS battery, and reinserting it.

 

Guide for removing and reinserting the CMOS battery (try battery method): https://www.intel.co.uk/content/www/uk/en/support/articles/000025368/processors.html

[RONOTHAN##]

7 minutes ago, doggywoofster said:

Hi, I just build my new computer. I installed windows 10 Pro. Sometimes in windows my screen freezes and I have to push the power button to turn it off. After the screen freezing when i go to turn it on it says windows is unable to boot. But then i hit restart and it boots. Sometimes when I run ryzen master I get a d3 error code and my system restarts. I do not get a blue screen. I have not updated my BIOS because it says im already on the latest bios. I have only done one overclock, on the ram. Im running the ram at 3600mhz at 1.39v. My CPU is at about 67c at 50% usage. (I never go over 50% usage).How can I fix these issues of the d3 error and the screen freezing?

My System

CPU: AMD Threadripper 1900x

CPU Cooler: Noctua NH-U9 TR4-SP3

Motherboard: Gigabyte X399 Aorus Pro (Rev 1.0)

Memory: G.Skill Trident Z RGB 3600mhz 16-19-19-39 (4 sticks, 64gb total)

Storage: Samsung 970 Evo 500gb (I have 2 in this system, total of 1TB)

GPU: MSI Ventus 3x OC 3070 (Studio Driver)

PSU: Corsair RM850X

Case: Lian Li pc-o11 Dynamic

Fans: I have 6 fans. 3 Intakes and 3 outtakes.

Software: Windows 10 Pro

 

First time building a system and I am a little nervous about this so any help is much appreciated. 

1st gen Ryzen (especially Threadripper) has a hard time running anything faster than 3200MHz. Try disabling or running a lower memory speed and just tightening your timings, and see if that fixes it

[doggywoofster]

Thanks guys I will try reverting overclocks and try running 3200MHz. I let you know if it doesn't work.

[jcdutton]

Did the reverted overclocks help?

Another thing to try is put the DIMMs in evenly either side of the CPU. Not all on one side of the CPU.

One side is fast channel to 1/2 the CPU cores, the other side is fast channel to the other 1/2 of the CPU Cores.

So, if you intend to use all the CPU Cores at once, spread the DIMMs out either side of the CPU.