Only PUBG causing PC to hard reset/reboot

[Obysk]

I have been having random hard resets, like if you pulled the power cable from the socket type resets, only while playing PUBG. The reset comes without warning, it does not blue screen first, it literally turns off as if you hit the power button. I have 1100 game hours and this issue only started occurring maybe 6 weeks ago. At first it was every 3rd or 4th round, now I struggle to make it through a single round without hard resetting.

 

To be clear, this issue has only happened while playing PUBG. This hard reset issue has never occurred while playing any other game or while doing anything other than playing PUBG. Even demanding more recent games like Cyberpunk 2077 have been rock solid stable.

 

Things I have tried already listed below:

- replaced power supply unit with a new Corsair HX850 Platinum

- removed overclock from CPU, disabled XMP profile for memory, running bone stock settings across entire BIOS

- ran a full 4 pass test of memory using MemTest86, passed with no errors

- monitored temps while playing PUBG, all temps well within normal limits

- monitored temps while running stress test (OCCT), all normal

- blew out dust from entire case

- reseated memory modules

- reseated GPU (also running stock settings)

- full uninstall, manual deletion of trace files, and clean install of PUBG

- video card drivers, motherboard firmware, and Windows 10 fully updated

- tried running PUBG as administrator, disabled full screen optimization, render scale at 100

- tried the "processor state min/max to 99%" thing in power settings

 

Windows 10 ver 1909

i7 5930K w/stock clock settings

Asus X99 Deluxe motherboard

16GB Corsair memory

Game installed on Samsung SSD, system does not have HDD at all

MSI RTX 2080

Corsair HX850 PSU (brand new)

[BiL]

Thank you for your detailed message, first thing is crossing my mind is to do a fresh Windows installation using ASUS and NVIDIA drivers and give it a try again.

[Obysk]

On 12/23/2020 at 11:42 PM, BiL said:

Thank you for your detailed message, first thing is crossing my mind is to do a fresh Windows installation using ASUS and NVIDIA drivers and give it a try again.

Not the first solution that would have come to mind, but it worked. Just finished 3 full rounds with zero issues.