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PC System Failing

LocalInternetLurker
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Posted

Hey! I'm new here! I couldn't find a better spot to post this, so I'm sorry if this isn't the correct place.

 

I have a pre-built PC, here's the BestBuy page for it: https://www.bestbuy.com/site/cyberpowerpc-gamer-master-gaming-desktop-amd-ryzen-5-3600-16gb-memory-amd-radeon-rx-5600-xt-1tb-hdd-500gb-ssd/6400451.p?skuId=6400451 Today, my system has failed 3 times. Basically what happens is both of my monitors shut off for a second, and my Radeon software will inform me that my system failed and that Radeon WattMan settings have been restored.

image.png.343263de4c1675fb8a81cabea5984b98.png

This has happened 3 times today alone, and it's happened a few times in the past. I've ran a complete system scan with Windows Defender and it found no threats.

image.png.9d180d6c3859f4a4bcb1ce7b601e200b.png

I've come to the conclusion that this is a hardware issue. Can someone help identify my problem? If it means anything, I'm getting a new GPU very soon. 

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download ddu and uninstall video drivers (must be done from safe mode, hold shift while selecting restart in windows toget into advanced start options to get into safe mode) select the option for windows to not install graphics drivers automatically. Restart and reinstall drivers from amd. Hope it fixes the issue (if not c'mon back)

desktop

Spoiler

r5 3600,3450@0.9v (0.875v get) 4.2ghz@1.25v (1.212 get) | custom loop cpu&gpu 1260mm nexxos xt45 | MSI b450i gaming ac | crucial ballistix 2x8 3000c15->3733c15@1.39v(1.376v get) |Zotac 2060 amp | 256GB Samsung 950 pro nvme | 1TB Adata su800 | 4TB HGST drive | Silverstone SX500-LG

HTPC

Spoiler

HTPC i3 7300 | Gigabyte GA-B250M-DS3H | 16GB G Skill | Adata XPG SX8000 128GB M.2 | Many HDDs | Rosewill FBM-01 | Corsair CXM 450W

 

 

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https://linustechtips.com/topic/1284053-pc-system-failing/#findComment-14322234
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5 minutes ago, Cyracus said:

download ddu and uninstall video drivers (must be done from safe mode, hold shift while selecting restart in windows toget into advanced start options to get into safe mode) select the option for windows to not install graphics drivers automatically. Restart and reinstall drivers from amd. Hope it fixes the issue (if not c'mon back)

Is this the correct download?

image.thumb.png.078ce474d5547e79ea8de1644e42bafc.png

Also, will my Radeon software stay on my computer once I complete the steps you said above? If not, how do I download the drivers again?

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https://linustechtips.com/topic/1284053-pc-system-failing/#findComment-14322240
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That's the correct link.

Should only remove software that is included in the graphics drivers, so they'll be there after reinstallation of drivers. You can download drivers from AMD https://www.amd.com/en/support

desktop

Spoiler

r5 3600,3450@0.9v (0.875v get) 4.2ghz@1.25v (1.212 get) | custom loop cpu&gpu 1260mm nexxos xt45 | MSI b450i gaming ac | crucial ballistix 2x8 3000c15->3733c15@1.39v(1.376v get) |Zotac 2060 amp | 256GB Samsung 950 pro nvme | 1TB Adata su800 | 4TB HGST drive | Silverstone SX500-LG

HTPC

Spoiler

HTPC i3 7300 | Gigabyte GA-B250M-DS3H | 16GB G Skill | Adata XPG SX8000 128GB M.2 | Many HDDs | Rosewill FBM-01 | Corsair CXM 450W

 

 

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