Need Help troubleshooting freezing error

[Caolan.Kelly]

My PC : ryzen 5 3600

msi gaming max 

gtx 1060 6gb 

3200 mhz corsair vengeance 

250gb ssd wd blue 

1 tb wd blue hdd 

1 tb ( some laptop storage i needed in a pinch and never removed )

 

Current Fault- when trying to transfer data from an sd card (photos) to my pc i get an error that device is not connected all my fans flash white and computer freezes for maybe 5 seconds. i had a similar issue when playing rocket league on a controller when it was plugged in if i moved it it would freeze the screen completely ( turning monitor on and off didnt fix it or force closing it the app from my second monitor didnt work ) could this be a usb issue or is it a hardware or sofware thing ?

 

thank you in advance for any help

 

Edit - works in the back usb (motherboard usb slots )

 

[Bombastinator]

37 minutes ago, Caolan.Kelly said:

My PC : ryzen 5 3600

msi gaming max 

gtx 1060 6gb 

3200 mhz corsair vengeance 

250gb ssd wd blue 

1 tb wd blue hdd 

1 tb ( some laptop storage i needed in a pinch and never removed )

 

Current Fault- when trying to transfer data from an sd card (photos) to my pc i get an error that device is not connected all my fans flash white and computer freezes for maybe 5 seconds. i had a similar issue when playing rocket league on a controller when it was plugged in if i moved it it would freeze the screen completely ( turning monitor on and off didnt fix it or force closing it the app from my second monitor didnt work ) could this be a usb issue or is it a hardware or sofware thing ?

 

thank you in advance for any help

 

Edit - works in the back usb (motherboard usb slots )

 

Does this happen with different USB ports or just one?

[shone32]

45 minutes ago, Caolan.Kelly said:

 

Edit - works in the back usb (motherboard usb slots )

 

If everything works fine with motherboard USB-s that should narrow the problem.
 

The thing is you can't do much. It could be faulty USB header on motherboard, or maybe even bad USB port. Best thing you can try is updating BIOS and changing USB header to another one if available.