motherbard Pc Won't boot

[Thorbeam]

Hi it has been 3 weeks since i bought my pc and it suddenly stopped booting the ram led is orange but my ram is getting power (it has rgb) do any one know what i should do 

Setup:

Asus b550-f gaming (wifi)

kingston hyperx fury 2x8 gb

amd 3600x (with stock cooler)

Asus geforce rtx 2060 rog strix evo

Corsair tx650m 650w

corsair icue 220t rgb airflow

 

[Master Disaster]

Start by trying a CMOS reset, chances are it will bring it back to life.

[Thorbeam]

2 hours ago, Master Disaster said:

Start by trying a CMOS reset, chances are it will bring it back to life.

I Will try but im currently at school

[Thorbeam]

3 hours ago, Master Disaster said:

Start by trying a CMOS reset, chances are it will bring it back to life.

Didnt work

 

[A-J-M]

23 hours ago, Thorbeam said:

Hi it has been 3 weeks since i bought my pc and it suddenly stopped booting the ram led is orange but my ram is getting power (it has rgb) do any one know what i should do 

[snip]

 

You mean it doesn't post? That is, you cannot access the first screen and the bios? 

I would reseat the RAM and maybe try to boot the machine on one RAM stick only. If it doesn't work, try the other one. If none works --> RMA.

If the machine posts but doesn't boot, you have a Windows problem or an MBR problem. 

Do you have a Windows USB stick? You can make one here: Download Windows 10 (microsoft.com)

You also can try to start on the Recovery Environnement: start the computer and press and hold the Reset or Start button, until the machine reboots. Do it three times in a row and the next time the machine will start in RE.

Then try the Repair functions.  

[Thorbeam]

4 hours ago, A-J-M said:

You mean it doesn't post? That is, you cannot access the first screen and the bios? 

I would reseat the RAM and maybe try to boot the machine on one RAM stick only. If it doesn't work, try the other one. If none works --> RMA.

If the machine posts but doesn't boot, you have a Windows problem or an MBR problem. 

Do you have a Windows USB stick? You can make one here: Download Windows 10 (microsoft.com)

You also can try to start on the Recovery Environnement: start the computer and press and hold the Reset or Start button, until the machine reboots. Do it three times in a row and the next time the machine will start in RE.

Then try the Repair functions.  

Yes i cant access bios and i have tried moving the ram and nothing happends but if its the ram shouldn't it go to the next part of the post when i remove both

There's also a red led under the CPU powerconector if that helps

Edit the red light is gone changed from 4 to 8 pin powerconector but the problem is still there

Edited December 1, 2020 by Thorbeam

[A-J-M]

The system needs some RAM to be functional. 

The next step could be to replace the RAM, but it is very unlikely that you got two bad sticks. As is, it looks like you have a faulty CPU or a faulty mainboard, with a problem that is affecting the connection with the RAM. 

As you just bought the machine, I would recommend to contact your vendor and see with them. If you want to try it on your own, you will need spare parts (RAM, CPU, MB, almost a whole system) to isolate the issue. Your vendor will have this kind of material handy. 

[Thorbeam]

16 hours ago, A-J-M said:

The system needs some RAM to be functional. 

The next step could be to replace the RAM, but it is very unlikely that you got two bad sticks. As is, it looks like you have a faulty CPU or a faulty mainboard, with a problem that is affecting the connection with the RAM. 

As you just bought the machine, I would recommend to contact your vendor and see with them. If you want to try it on your own, you will need spare parts (RAM, CPU, MB, almost a whole system) to isolate the issue. Your vendor will have this kind of material handy. 

i have contacted them and now i know how to send them to repair. im just going to borrow some ram sticks from my friend to be sure it isnt the ram